Fwd: CHANGE OF PLAN WITHOUT MY CONSENT - 9560885875 & 9560885874 [|BAL|Qrc10211111811596411779|]
Sanjeev kulshreshtha
finally dinesh is also able to lodge the complaint at 198 toll free Complaint no.
From: Dinesh Sharma <dinesh...@gmail.com>
Date: Wed, Nov 2, 2011 at 22:36
Subject: Fwd: CHANGE OF PLAN WITHOUT MY CONSENT - 9560885875 & 9560885874 [|BAL|Qrc10211111811596411779|]
To: Sanjeev kulshreshtha <sanjeev.ku...@gmail.com>, virende...@hotmail.com
FYI....
From: <1...@in.airtel.com>
Date: Wed, Nov 2, 2011 at 10:25 PM
Subject: Re: CHANGE OF PLAN WITHOUT MY CONSENT - 9560885875 & 9560885874 [|BAL|Qrc10211111811596411779|]
To: dinesh...@gmail.com
Dear Dinesh Sharma,
Ref: Email dated 02-11-2011, expressing concern regarding the wrong bill plan change for your mobile numbers 9560885875 & 9560885874.
Thank you for your mail to airtel and the opportunity to assist you.
We regret the inconvenience caused to you.
To address your current concern, a complaint regarding this issue has been registered with the relevant team. For your reference, the Unique Service Request number is 40391509. Our team will be contacting you by 04-11-2011 within 03:30 PM with an update on the issue.
You may know the status of your Service Request by dialing *121#.
We hope that we have been able to assist you suitably.
Please do write in for any further assistance.
Yours Sincerely,
Sankharaj Banik
Customer Care
Bharti Airtel Limited
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---------Original Message----------
From: dinesh...@gmail.com
To: 1...@in.airtel.com
Cc:
Sent: 02/11/2011 06:22:02 PM
Subject: Change of plan without my consent - 9560885875 & 9560885874
Dear Sir/Madam,
This is lodge my complaint about changing my bill plan without my consent and I
am highly disappointed rather shocked to learn that my bill plan has been
changed without my consent & request you to please revert to my old plan.
Regards,
Dinesh Kumar Sharma
9560885875
9560885874
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Regards,
Sanjeev Kulshreshtha