"Managing Sun Country Flight Changes and Refunds: What You Need to Know"

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Feb 19, 2024, 1:09:58 AMFeb 19
to Airlines Policy

Sun Country Airlines provides passengers with options for canceling their flights, but it's essential to understand the terms and conditions associated with cancellations. By knowing the ins and outs of the airline's cancellation policy, passengers can navigate changes to their travel plans effectively.

Sun Country Cancellation Countdown: Don't Miss Your Free Window!

24-Hour Free Cancellation: Sun Country allows passengers to cancel tickets within 24 hours of booking without incurring any cancellation fees .

Cancellation Online: Most reservations can be canceled or changed online through the Manage Trip section on the Sun Country website .

Cancellation Fees: Beyond the 24-hour window, cancellation fees may apply based on the timing of the cancellation and fare type purchased. For example, cancellations made between 14 and 59 days before departure may incur a fee of USD 39 per segment 

Refunds: Refunds for canceled flights are typically issued in the form of a flight voucher, which must be used for travel within one year from the original booking date 

"Sun Country's Covid-19 Flight Cancellation Procedure Explained: A Comprehensive Guide"

Sun Country Airlines has implemented flexible policies to address flight cancellations related to Covid-19. Passengers who need to cancel their flights due to Covid-19-related reasons are typically eligible for refunds in the form of credit vouchers, which can be utilized for future travel within a specified timeframe . Additionally, Sun Country offers a generous 24-hour cancellation policy that allows passengers to cancel their bookings without incurring any penalties  However, after this period, passengers may be subject to cancellation fees or change fees depending on the timing of the cancellation . Sun Country aims to provide support and flexibility to passengers affected by the pandemic while ensuring safety and convenience in travel arrangements.

"Unveiling Sun Country's Flexible 24-Hour Cancellation Policy: A Comprehensive Overview”

Sun Country Airlines offers a 24-hour cancellation policy, allowing passengers to cancel their reservations within 24 hours of booking for a full refund. This policy applies to all types of tickets, granting passengers flexibility in their travel plans without incurring any cancellation fees . If passengers need to cancel their flights within this timeframe, they can do so online through the Manage Trip feature on the Sun Country website or by contacting the airline's reservation line for assistance  It's important to note that the 24-hour cancellation period begins immediately after the booking is made, providing passengers with a window of opportunity to adjust their plans if needed . Sun Country's 24-hour cancellation policy aims to offer peace of mind to passengers by allowing them to make changes to their reservations without financial repercussions within the initial booking period.

"Sun Country's Refund Policy Unveiled: What You Need to Know"
  1. Flight-Only:

    • 24-hour Grace Period: Cancel within 24 hours of booking (at least 7 days before flight) for a full refund (minus fees). Otherwise, refunds depend on fare type and cancellation time (some non-refundable, some with fees).

    • Covid-19: Instead of a refund, you might get a travel voucher for future travel.

  2. Sun Country Vacations:

    • Different Policy: Fees and terms vary depending on package components and cancellation time. Contact Sun Country Vacations directly for specific details and potential refund amount.


Sun Country Airlines offers varying cancellation policies depending on your booking type and reason for cancellation. While their 24-hour grace period for flight-only reservations provides flexibility, other scenarios involve fees or travel vouchers instead of full refunds. For Sun Country Vacations packages, cancellation terms are entirely different and require direct contact with the company

frequently asked questions

  • Can I change my Sun Country flight instead of canceling it?
    • Yes, most Sun Country reservations can be changed online through the "Manage Trip" section of their website or by contacting customer service .

  • How long does it take to receive a refund from Sun Country Airlines?
    • Refunds for canceled Sun Country flights are typically processed within 7-20 business days, depending on the payment method and other factors 

  • What should I do if my Sun Country flight is canceled by the airline?
    • If Sun Country cancels your flight, they typically offer rebooking options or refunds, depending on the circumstances. Contact customer service for assistance 

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