Не могу загрузить логи полета

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Vadim Kokovikhin

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Mar 26, 2026, 8:23:05 AMMar 26

to Airdata UAV

Добрый день! Вчера потерял дрон DIj Mini 3, пытался загрузить логи полета для расшифровки и поиска дрона упал в лесу недалеко но сайт очень долго грузится. Прошу помочь с расшифровкой логов полета.

Teresa Banuelos

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Apr 10, 2026, 7:14:10 PM (12 days ago) Apr 10

to Airdata UAV

Hello,

Thank you for writing. We’re sorry to hear about your lost drone and the trouble accessing AirData.

We’re aware that users in certain regions may experience connectivity issues due to local network configurations or regional internet routing that are outside of our control. Unfortunately, this isn’t something we’re able to troubleshoot or resolve directly on our end.

A few things you can try:

Clear your browser cache and try a different browser
Try accessing the site from a different network (e.g., mobile data vs. Wi-Fi)
Check if other users in your area are experiencing similar issues

We also see that you’ve contacted us directly via email, and we’ve sent a follow-up there to help further troubleshoot your situation. Please feel free to respond to that email, and we’ll be happy to take a closer look and assist you further.