Skydio Cloud Token ID

[Dexter Lewis]

Hello,

I'm getting an "Incorrect Skydio API Token, please try again" when trying to sync flights from cloud.skydio.com.

I'm not sure if the error is on Skydio's side or Airdata's side.  I've submitted a customer support ticket to Skydio as well.

Thanks,

Dexter

[Tom Ni]

Hi Dexter,

Thank you for sharing this question.

We understand you are receiving an error message when attempting to sync your Skydio flights to AirData.

Can you send us some additional info at sup...@airdata.com?

It would be helpful if you could provide:

1) A screenshot of the error message,

2) Your Skydio account email,

3) Your AirData account email, and

4) The models of Skydio aircraft and remote controllers you are using.

Thank you. Once we receive the above info, we will reply on that email thread.

Best Regards,

Tom

AirData Support