inexplicable flight time for wind map, flight player, ...

[Alexander Georgi]

Hello, 

I've realized some strange data after uploading my flight logs. Most of them are fine, but some have strange times...

For instance, one flight has a total flight time of 3:16, however, some derived data (wind map, notifications, flight player...) starts at 11m 05s (see below). There is an offset I don't understand. Can someone explain perhaps?

Thanks,

Alex 

[Tom Ni]

Hi Alex,

Thank you for posting this question.

We saw that you wrote in to sup...@airdata.com with a similar question.

It's possible that the timestamp issue is related to the flight immediately preceding this one.

We have sent a reply to your email requesting some additional troubleshooting info.

Please let us know regarding the requested info. We would be happy to help you troubleshoot this.

Thank you.

Best Regards,

Tom

AirData Support

[Alexander Georgi]

@Tom or Airdata Team...I've tried to reach out multiple times but never got any response. Could you please investigate this issue? Thanks!

[Tom Ni]

Hi Alex,

Thank you for posting this followup.

My apologies for the late response. I had mis-categorized your earlier email thread.

I'll post a brief recap of our findings below, and have sent a more detailed reply to your email.

Our engineering team took a closer look at the logs and determined that the log timestamp values are being displayed as they are recorded in the DJI flight logs.

What we have seen is that, in the case of battery hot swaps, the DJI flight app starts the second flight log at the timestamp where the first one ends.

These values were not altered or adjusted by us.

If you have any followup questions regarding these logs, please let us know.

We'd be happy to investigate further. Thank you.

Best Regards,

Tom

AirData Support

[Alexander Georgi]

Hi Tom,

thanks for the explanation. I see the problem, however, it's a bit difficult for me to process the data since the wind profile is part of a workflow. Could you perhaps ask your developers to add the absolute time/timestamp to the wind map in addition to the relative flight time? This would help a lot and solve the problem for me I think.

Thanks in advance,

Alex 

[Tom Ni]

Hi Alex,

Thank you for sending this followup.

I will raise this with our engineering team as a feature request and will follow up via our email thread with any updates.

As a workaround, you might consider importing the Wind Map chart into a spreadsheet app alongside the datetime or time data from the flight data CSV.

You could then use the spreadsheet app to automatically calculate the correct absolute time.

Please see this help article on our flight data CSVs: https://app.airdata.com/wiki/Help/Downloadable+Flight+Data+CSV

Thank you again for this feedback. We greatly appreciate it.

Best Regard,

Tom

AirData Support