Airdata UAV

Contact owners and managers

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Welcome to the discussion group for Airdata UAV (formerly HealthyDrones)

https://airdata.com/

Please feel free to use this forum to post feedback and questions.

We also use this forum to post announcements.

Thank you for your continued support!

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Doug Pollock, Tom Ni2

Apr 15

Pilots Nearby

Hi, Thanks for posting this question about our data on nearby pilots. This looks to be a screenshot

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Pilots Nearby

Hi, Thanks for posting this question about our data on nearby pilots. This looks to be a screenshot

Apr 15

Stephen Darke, Teresa Banuelos2

Apr 4

Out of Coverage data

Hi, Thank you for writing with this question. We understand the importance of having access to

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Out of Coverage data

Hi, Thank you for writing with this question. We understand the importance of having access to

Apr 4

Stephen Darke2

Mar 31

Check Lists and plans not linking to flights

EDIT I found the missing check lists Under the "Manage" then "Checklists" tabs

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Check Lists and plans not linking to flights

EDIT I found the missing check lists Under the "Manage" then "Checklists" tabs

Mar 31

David Rigg, Teresa Banuelos2

Mar 29

Air 3 Voltage drops - DJI says No problem...

Hello, Thank you for bringing this to our attention. Our engineering team reviewed some Air 3 flight

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Air 3 Voltage drops - DJI says No problem...

Hello, Thank you for bringing this to our attention. Our engineering team reviewed some Air 3 flight

Mar 29

Houdini NFO (Houdini NFO), Tom Ni3

Mar 21

Safety Badges?

Hi Jim, Thank you for posting this question. We apologize for any confusion with the presentation of

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Safety Badges?

Hi Jim, Thank you for posting this question. We apologize for any confusion with the presentation of

Mar 21

tiborvar, Teresa Banuelos2

Mar 20

Overview - Display Map - dynamic search

Hi, Thank you for sharing your suggestion with us. We truly value your interest in enhancing the

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Overview - Display Map - dynamic search

Hi, Thank you for sharing your suggestion with us. We truly value your interest in enhancing the

Mar 20

Ross Haxton

Mar 14

Phantom 4 RTK Correction Signal lose

Hi All, I have been using Phantom 4 RTK drones using a subscription NTRIP for survey corrections for

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Phantom 4 RTK Correction Signal lose

Hi All, I have been using Phantom 4 RTK drones using a subscription NTRIP for survey corrections for

Mar 14

Steve D, Tom Ni2

Feb 26

flight Planning increase altitude

Hi Steve, Please note that we sent a response via email to this question. Feel free to reply with any

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flight Planning increase altitude

Hi Steve, Please note that we sent a response via email to this question. Feel free to reply with any

Feb 26

Steve D, Tom Ni2

Feb 26

Risk Assessments

Hi Steve, Please note that we sent a response via email to this question. Feel free to reply with any

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Risk Assessments

Hi Steve, Please note that we sent a response via email to this question. Feel free to reply with any

Feb 26

Stijn Moke, Tom Ni3

Feb 26

Subpilot flying with own drone

Hi Stijn, Please note that we sent a response via email to this question. We will be sending updates

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Subpilot flying with own drone

Hi Stijn, Please note that we sent a response via email to this question. We will be sending updates

Feb 26

joseph benoit, Teresa Banuelos2

Feb 16

smart controller and no map info

Hello, Thank you for writing with this question. I would be happy to look into this further for you.

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smart controller and no map info

Hello, Thank you for writing with this question. I would be happy to look into this further for you.

Feb 16

Stijn Moke, Tom Ni4

Feb 9

Share login - flights not assigned to pilot

Hi Stijn, Thank you for following up with us at sup...@airdata.com. Please see our response to your

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Share login - flights not assigned to pilot

Hi Stijn, Thank you for following up with us at sup...@airdata.com. Please see our response to your

Feb 9

Oleg Koshelev, tre...@airdata.com2

Feb 9

No any Map in program

Hello and welcome to AirData! There are two possible scenarios that come to mind. Flights without GPS

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No any Map in program

Hello and welcome to AirData! There are two possible scenarios that come to mind. Flights without GPS

Feb 9

Stijn Moke, tre...@airdata.com2

Feb 9

Maintenance service lists

Hi Stijn, Great question and I'd be happy to provide some insight. The following maintenance

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Maintenance service lists

Hi Stijn, Great question and I'd be happy to provide some insight. The following maintenance

Feb 9

Steve Walker, Teresa Banuelos2

Feb 7

Mini 3 Pro log not containing photos

Hi, Thank you for writing with this question. I understand that you are seeing preview photos in your

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Mini 3 Pro log not containing photos

Hi, Thank you for writing with this question. I understand that you are seeing preview photos in your

Feb 7

Gaurav Rajput, Tom Ni2

Feb 2

Help: Error #87, Invalid/missing appkey

Hi, Thank you for sharing this question. We see that you sent us a direct support email, as well. We

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Help: Error #87, Invalid/missing appkey

Hi, Thank you for sharing this question. We see that you sent us a direct support email, as well. We

Feb 2

Renee Parrish, Steve D2

Jan 26

DJI Smart Controller broken antenna covers

Not really an Airdata Question Hot glue works to re attach the plastic covers On Tuesday, January 9,

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DJI Smart Controller broken antenna covers

Not really an Airdata Question Hot glue works to re attach the plastic covers On Tuesday, January 9,

Jan 26

Jarrod Danahay, Teresa Banuelos2

Jan 18

Airdata UAV replay

Hi, Thank you for posting this question. When replaying flights using the HD Flight Player feature,

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Airdata UAV replay

Hi, Thank you for posting this question. When replaying flights using the HD Flight Player feature,

Jan 18

Ron Leider, Teresa Banuelos2

Jan 5

Live Maps of Drones operating in my area

Hello, Thank you for writing with this question. I'm happy to help. AirData's OK To Fly

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Live Maps of Drones operating in my area

Hello, Thank you for writing with this question. I'm happy to help. AirData's OK To Fly

Jan 5

alex salice, David Cheok2

12/16/23

What went wrong. Why did it crash in to the ocean?

I think you turned too fast (at limit of sports mode) under windy conditions at around 2m38s and the

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What went wrong. Why did it crash in to the ocean?

I think you turned too fast (at limit of sports mode) under windy conditions at around 2m38s and the

12/16/23

Tomer I, Teresa Banuelos2

12/15/23

Ignore Specific Drone in Flight Logs View

Hi Tomer, Thank you for writing with this question. Our engineering team is actively working on a

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Ignore Specific Drone in Flight Logs View

Hi Tomer, Thank you for writing with this question. Our engineering team is actively working on a

12/15/23

Nick Edwards, Tom Ni2

12/8/23

FIrmware History

Hi, Thank you for sharing this question. While AirData shows your aircraft's current firmware

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FIrmware History

Hi, Thank you for sharing this question. While AirData shows your aircraft's current firmware

12/8/23

Gregory, Tom Ni2

11/28/23

CSV redundant columns?

Hi Gregory, Thank you for posting these questions. We have a help article that provides brief

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CSV redundant columns?

Hi Gregory, Thank you for posting these questions. We have a help article that provides brief

11/28/23

Ed Heinlein, tre...@airdata.com2

11/22/23

No flight records?

Hello and thank you for the question. DJI occasionally changes which folder the logs are stored in,

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No flight records?

Hello and thank you for the question. DJI occasionally changes which folder the logs are stored in,

11/22/23

Bruce Clarke, … Teresa Banuelos8

11/11/23

Android 14 permission problem

Thanks for the update Teresa. I don't have a pressing need to look at logs at the moment, but

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Android 14 permission problem

Thanks for the update Teresa. I don't have a pressing need to look at logs at the moment, but

11/11/23

Adam K, … Teresa Banuelos9

11/10/23

Permissions problems

Hi Adam, I am writing to provide an update from our engineering team regarding the issues encountered

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Permissions problems

Hi Adam, I am writing to provide an update from our engineering team regarding the issues encountered

11/10/23

David Garnett, Tom Ni4

11/5/23

Missing Countries...

Hi Tom Thanks for the update; I have logged flights in the Isle of Man so this is good news.

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Missing Countries...

Hi Tom Thanks for the update; I have logged flights in the Isle of Man so this is good news.

11/5/23

John Woodman, Tom Ni2

11/3/23

Mark batteries as not operational

Hi John, Thank you for posting this question. AirData users on the Gold, Pro, and Enterprise tiers

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Mark batteries as not operational

Hi John, Thank you for posting this question. AirData users on the Gold, Pro, and Enterprise tiers

11/3/23

dron_strzalkow, Tom Ni2

10/17/23

Problem with automatic log sunchroznization

Hi, Thank you for sharing this question. We'll need some additional information to troubleshoot

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Problem with automatic log sunchroznization

Hi, Thank you for sharing this question. We'll need some additional information to troubleshoot

10/17/23

Cody, tre...@airdata.com2

10/4/23

Fastest Flight Log upload for Wind Profile

Hi Cody, the quickest way to upload your Mavic 3 flights from the iPad would be to use the method we

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Fastest Flight Log upload for Wind Profile

Hi Cody, the quickest way to upload your Mavic 3 flights from the iPad would be to use the method we

10/4/23