HelloCorp Established in 2002 as Sri Lanka's Pioneer BPO services provider, HelloCorp currently provides Finance & Accounting, Data Analysis, Customer Support, Tech Support and Outsourced Legal Services to companies in UK, USA & Australia.
We are on the look-out for people with exceptional talent in supporting the prestigious Sri Lankan Airlines Global Contact Centre Managed and Operated by HelloCorp in Colombo.
Management traineeship - for Europe Regional Customer / Passenger Support from Global Contact Centre in Sri Lanka
TN-In-LK-SL-2011-1650 & TN-In-LK-SL-2011-1651
Requirements:
* Willing to commit for work for one year with the "option" of extension of work permit subject to mutual agreement
* Excellent spoken and written Language skills in "French and / or German"
(Ability to speak fluently in English other than foreign languages will be a distinct advantage.)
* Previous work / internship experience in working for a travel, leisure and/or customer support operations or similar environment with exposure in handling customers preferable though not mandatory
* Interest in tourism, hospitality or Airline industry would be advantageous along with any qualification in similar field.
* Willingness and ability to work in a multi-cultural environment and to work on a 5-day work week with the working hours matching European time zone (approximately 2pm to 11pm Sri Lanka time)
* HelloCorp will provide 45 days of training based on SriLankan Airlines’ International Aviation Academy curriculum on basics of airline / travel industry, ticketing, reservations, support services and airline systems apart from soft skills and orientation / familiarization trips to airport (and short-haul international/domestic travel wherever applicable) coupled with on-the-job training
*HelloCorp is an equal opportunity employer and encourages staff to be taking part in multiple areas of team building exercises including sports
* HelloCorp generally provide staff with a Standard Sri Lankan Meal (lunch / Dinner) while on duty and Transportation to/from (as appropriate) work if the work hours are between 8.00pm to 6.00 am
parent company : http://www.expolanka.com/
Visit Sri Lanka : http://www.srilanka.travel/