AGWA extension installation problems

12 views
Skip to first unread message

Kat Russell

unread,
May 27, 2021, 4:42:37 PM5/27/21
to AGWA Support

I'm running standalone ArcGIS 10.7.1. I unzipped AGWA 10.7, double-clicked to open it, and received the following error message:

 Picture1.png

I selected Yes, resulting in:

Picture2.png

I then opened ArcMap and the Add-in Manager; the extension was not present so I opened the Options tab, searched for additional add-ins, navigated to and added the AGWA folder. Then I went in to Customize, Add from File and selected the AGWA extension, resulting in:

 Picture3.png

I submitted a BLM help desk ticket on April 30th, but it has not been addressed.  I was registered for but missed the 2021 AGWA class last week because I can’t get the extension to install properly and have received no assistance from my Agency. 

Can someone help me?

Picture3.png

Shea

unread,
May 27, 2021, 4:57:21 PM5/27/21
to AGWA Support
Hi Kat,
Apologies for your trouble. This isn't anything you're doing wrong, we mistakenly didn't update a property of the build before we compiled the 3.10.0.2428 version for ArcMap 10.7. Fortunately, you can download the version for ArcMap 10.6 (version 3.10.0.2415, https://www.tucson.ars.ag.gov/agwa/download/agwa_3.x/agwa_add-in_10.6-3.10.0.2415.zip) and follow the procedure where you double-click on the extracted add-in to install it and it will work.

Working in Citrix, you may encounter a few more difficulties, but I should be able to help you get up and running if you do.

Shea

Kat Russell

unread,
May 27, 2021, 5:08:40 PM5/27/21
to AGWA Support
Well . . . nothing to that! AGWA is installed and working. Although I'm Agency I run all ESRI products standalone and avoid CITRIX as much as humanly possible!
Thank you for your assistance!

Reply all
Reply to author
Forward
0 new messages