Issue with the pointer

[Isaia Maglia]

Good morning everyone, 

I’m experiencing an issue with the platform: when I move the cursor to mark a point (whether for calibration or to indicate an animal’s path in the sequence), the point is placed incorrectly, either too far to the right or too far to the left of the cursor itself. I’ve also tried using different computers, but the problem persists. This makes the whole process extremely frustrating. Has anyone else had or is having the same problem?

Thank you very much

Best regards

[Benjamin Evans]

Hi,

We've also been encountering the issue, have been in touch with the Agouti team, and they've advised the following:

> There has been an issue with the digitisation points since last week. We’ve already identified the cause and prepared a fix, which will go live later this week.

So hopefully it'll be resolved in the next couple of days.

Best wishes,

Ben

[Franzetti, Barbara]

  Excellent news, thank you very much Ben.  

Bà & Isaia

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