Calculated Properties

[Marc D.]

I am trying to create a calculated field with a hardcoded numerical value in the formula, something like:
mul:e_bg;4

However, the system does not recognize the hardcoded 4.  Is there a way to put in a numerical value in the formula?

[Stefano Rago]

Hi Marc,

sorry to reply so late. I have been looking at your problem and I have found that the way calculated properties are handled does not support hardcoded values, but only values contained in ticket properties.

A workaround could be to create a ticket field to hold the numeric value and use that in your formula. The field might be initialized with a default value (the hardcoded number in your formula) so you don't have to fill its value for every ticket.

I can see it's not a very elegant solution, but maybe this can help?

cheers,

Stefano

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