Link to Attachment Page from View Tab

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Dean Millam

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Apr 9, 2013, 3:25:07 PM4/9/13
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Is there a way by editing the Site.html file that I might be able to add a link to Attachment page from the View tab on a ticket.  Currently a user has to go to edit to get to the Attach File button.  It would be so much more efficient if a link or button were available on the View tab as well.

Thanks for any assistance.

Dean Millam

Stefano Rago

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Apr 10, 2013, 3:37:48 AM4/10/13
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Hi Dean,

On 09/apr/2013, at 21:25, Dean Millam <dmi...@gmail.com> wrote:

Is there a way by editing the Site.html file that I might be able to add a link to Attachment page from the View tab on a ticket.  Currently a user has to go to edit to get to the Attach File button.  It would be so much more efficient if a link or button were available on the View tab as well.

Thanks for any assistance.



Many users requested to remove the edit tab and have a single view for the ticket page.
We are planning to implement a solution for this problem soon, in the meantime, you can have a look at these files if you want:
agilo/ticket/templates/agilo_ticket_edit.html
agilo/ticket/templates/agilo_ticket_view.html

Hope this helps

Stefano Rago

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