Real replacement for AgentCallBackLogin() on Asterisk 1.6

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Mariano

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Nov 2, 2009, 9:15:32 PM11/2/09
to AgentCallBackLogin-replacement
My mental plan orginilly was:

1.- Creating a macro that acceps ARGs like.
a.- agent
b.- queue/s

In the macro we could have the voice respose for the loging. I am
using on 1.4 the following procedure.

* the agents call to 21<Agentid> to loging, and it is promt just for
the passwd
* the agents call to 22<Agentid> to logoff

using the same philosofy we could implement some easy marco that only
ask for the password and:

1.- sets the astdb
2.- sets the globals "AGENTBYCALLERID_XXXXX=XXXX"
3.- adds the agent to the queues.


Let me work deeper on this idea and see what comes up.

ML

Lenz Emilitri

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Nov 3, 2009, 8:30:13 AM11/3/09
to AgentCallBackLogin-replacement
IMHO, one of the major advantages of ACBL is that the set of queues is
statically defined, so at the dialplan level you do not have to keep
track of the set of queues an agent is enabled on.

l.
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