Arrow Live Results Error

Sean Allan

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Aug 11, 2021, 10:38:18 AM8/11/21

to Agee Race Timing Users Group

What is wrong with ALR? I can't upload and everyone that messages me about visiting the site gets an error "suspicious site".

alr.PNG

Patrick W

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Aug 11, 2021, 1:00:38 PM8/11/21

to Agee Race Timing Users Group

Looks like the certificate has expired. It happens. @Brian if you're not dealing with money and you can enable the update mechanism, you may want to switch to a letsencrypt certificate. All the encryption, 0$ cost. The only "downside" is you need to renew the certificate every 90 days, but that isn't an issue if you have some sort of shell access to the server (or want to spend a couple minutes scripting it in another way).

Brian Agee

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Aug 11, 2021, 6:08:06 PM8/11/21

to Agee Race Timing Users Group

Yeah, when I bought ALR from Justin I didn't know to keep an eye on the SSL certificate possibly expiring. I discovered this on Friday around noon and immediately bought another certificate. It stayed in "pending" status long enough that I emailed the company asking what's going on. This morning they sent me a few steps it looks like I need to do on my end to get the certificate approved. Since I'm not a web developer this is all new to me, but I'll try to get those steps done today and hopefully ALR will be back up tomorrow.

Eddie Terkhorn

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Aug 13, 2021, 11:38:27 AM8/13/21

to Agee Race Timing Users Group

any idea on the status on this? have a MS and ES race tonight and was going to use the Live Results.

Brian Agee

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Aug 13, 2021, 4:43:07 PM8/13/21

to Agee Race Timing Users Group

Still a waiting game unfortunately. One of the steps I had to do was send them a link from the state business registry or from "dnb.com" as proof that I'm a real business. However both locations had my address and phone number wrong. The "dnb.com" website had two listings for me. I got one of them updated and send it to them so they said they would try to approve it with that. This has not been fun.

Until this is resolved I would recommend "pushing" the events up to RunSignUp by clicking on the Green plus button on the Web Interfaces Tab. Then you can push results up there as many times as you want throughout the race. It doesn't cost anything and the results look very good. Simply press F9 (or click on the Publish link) any time you want new results pushed up.

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