I had a race today that has results based on chip times. I had a close call today with overall female masters runner. The 2nd place female in actual finishing order shows as the winner of that award as was told by the race director as finishers medals were given at the finish line and award plaques were given out inside. The 3rd place female wins the overall award based on chip time as she started 13 seconds behind and finished 3 seconds behind her.
What is the best way to explain this result to both the race director and the participant? Should I push race directors in any future races to look at basing any overall, masters, grand masters awards off gun time rather than chip time because of examples just like this? I'm curious how others handle this for their races.