Fx9500 issues

[Rob Goyen]

I recently a few weeks back was playing with my IP address inside of the motorola admin consule to try and get it to connect to webscorer. needless to say it didnt work and now I am unable to access the consule and the reader will not pick up any antennas. any suggestions on finding ip address of it and figuring out what I might have screwed up. thanks in advance.

[Ted Finch]

The factory default is 169.254.1.1
There is a small reset hole on thr back of the reader. Using a suitable probe ( this scewdriver or darning needle) press the reset button for 10 seconds with the power on. This will reset all reader settings ( apart from the admin password).

Next:

1.  Set the Ethernet port on the PC to use DHCP i.e. no assigned IP address.  (Without a DHCP server, your computer will assign itself an address in the range (169.254.X.X).
2. Connect the FX9500 direct to your PC ethernet port and power it up.
   
3. If a DHCP server is not available, the FX9500 will normally default to address 169.254.1.1 unless another device is using that address.
   
4. With PC and FX9500 connected try ping 169.254.1.1 from a Command console - if you get a reply then you know the reader is using address 169.254.1.1
   
5. Using a web browser, go to the address 169.254.1.1  This should give the FX9500 web interface.
   
6. Login as admin with the default password change.
7. Goto 'Basic Configuration' then 'Setup Ethernet/LAN'
   
8. Under 'IPv4 Settings' select 'Static' as the IP addressing method and then manually set the IP address to suit your network. Click 'Submit' to save the changes and you should see a success message confirming the update.
   
9. When the address is saved you will need to re connect with the new address - you may also need to reset the IP address of the PC ethernet port so that PC and reader are on the same subnet.
   

If this does not work then there is a method to access the reader via a serial terminal to retrieve and set the configuration.

[Ted Finch]

I have just been through this process on a FX9500 4 port reader - about 2 years old.

In this case the Factory reset did NOT result in the default ip address of 169.254.1.1 so access via the web page was not possible and it looked like an expensive paper weight on the desk ;-(

I had to use the serial port and the low level command interface to reset the ip address. ;-)

I will make up some notes to explain how to do this and post later for reference.

Ted

[Jana Oudova]

please help, i have same problem and tomorrow I need to measure race, can you send me instructions on how to fix it?

[Spryoshi]

Jana,

You need a computer with a serial port and a serial cable or a USB to serial cable connect it to the reader.

Then use a software like putty to connect to the device via a serial port you can google FX9500 serial connection if you need better instructions on how to make the physical connection.

Default Admin username and password is:
User: admin
pw: change
baudrate:115200


//Login to the Serial interface via the factory reset password.
reader.login( login=admin, pwd=change)

//Reads the current IP address (You can use this ip to connect to the reader via the web interface.)
com.network.1.ip_address

//Sets the network to dhcp
com.network.1.set(method=dhcp)

//Reset the reader back to factory state. Optional if needed.
reader.profile.reset_factory_default()

The reset button on the reader does not work unless you have the most recent firmware installed. It corrects the issue and the reset will work.