Dynamic bib assignment - Error message from RSU

[Paulo Medina]

Hello, everytime we use Dynamic bib assignment from RSU platform we get an error that the bib numbers from ART and RSU do not match. Is there a way to avoid getting the error and not freak out before the race starts? 

This happens when updating database. 

[William Sanchez]

When I pull in an RSU race in Agee the first time it asks if I want to import the participants. I always so NO the first time.

Then I click on the require bib number checkbox on the participant screen and then sync.

This way participants with no bib number assigned don't get imported and assigned a number by the ART software automatically. I only import runners from RSU that have a bib number assigned.

[Brian Agee]

Yeah, typically when you're doing dynamic bib # assignment you will NOT have athletes pulled into ART with bib #'s assigned in the timing software. See here: https://youtu.be/GkrkTmMsC0A?t=524

This video also discusses it: https://www.youtube.com/watch?v=YRLJ2FIdtts

[Paulo Medina]

I see, so the issue here is that ART is trying to pull runners without a bib and is giving them bib# 0. and because there are multiple runners that have not picked up their bib is trying to pull those in with the same bib numbers, hence the multiple errors. 

Thanks!

Paulo

[reece.bell]

I had the same thing happen a few races back. All of those athletes with comp #0 really through me for a loop. I wasn't sure why it happened either.

[Alan Bingham]

When I do my dynamic bib assignment I use RSU check in app, so I assign the bibs as I hand them to the competitors, I don’t sync my database until I’ve finished the signup process. My volunteers use their own phones most of the time to do the check in and bib assignments, since we give a tee shirt out when their name comes up their profile has their tee shirt size in it so there is a person behind the check in person to get the tee shirt while the chick in volunteer assigns the bib and checks in the competitor. The entire process doesn’t take long at all, and because we use several check in pairs there are about 4-5 lines to deal with check in. 

One of the things I like best is that everyone in the ART database is only those who checked in and have been assigned a bib, so In theory every runner should have a finish time.