Crash Using Quicken Rental Property Manager 2009 R7

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techpet

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Nov 20, 2009, 2:49:27 PM11/20/09
to Affixa Support
System info Dell Latitude D830 A14 Bios, 4GB RAM, Windows 7 Pro
64bit, Ran standard and as Administrator same result. Sent email
from within Quicken as HTML, or as txt, or as attachment, or as txt in
body, same resulting crash:

XML dump:

<?xml version="1.0"?
>..<UploadData><ErrorInfo><ErrorType>UnhandledException</
ErrorType><ModuleName>C:\Program Files (x86)\Quicken\qw.exe</
ModuleName><ExceptionInfo><ExceptionID>0xc0000005</
ExceptionID><ExceptionDescription>EXCEPTION_ACCESS_VIOLATION</
ExceptionDescription><ExceptionAddress>0x04CE6940</ExceptionAddress></
ExceptionInfo></ErrorInfo><OSInfo><OSBuildNumber>7600</
OSBuildNumber><OSMajorVersion>6</OSMajorVersion><OSMinorVersion>1</
OSMinorVersion><OSPlatform>2</OSPlatform><IEVersion>8.0.7600.16385</
IEVersion></OSInfo><EnvironmentInfo><FreeDiskSpace>44083344</
FreeDiskSpace><TotalRam>4192216</TotalRam><FreeRam>2481768</
FreeRam><TotalPageFile>4194303</TotalPageFile><FreePageFile>4194303</
FreePageFile><TotalVirtualMemory>2097024</
TotalVirtualMemory><FreeVirtualMemory>1896480</
FreeVirtualMemory><ScreenResolution>1680 x 1050</
ScreenResolution><ScreenColorDepth>32</ScreenColorDepth></
EnvironmentInfo><ProcessorInfo><ProcessorArchitecture>Intel - Pentium
1995 MHZ</ProcessorArchitecture><ProcessorLevel>Pentium .Pro or
Pentium II or better</ProcessorLevel><NumberOfProcessors>2</
NumberOfProcessors><ProcessorType>586</ProcessorType></
ProcessorInfo><Modules><Module><FullPath>C:\Program Files (x86)\Quicken
\qw.exe</FullPath><BaseAddress>0x00400000</
BaseAddress><Size>0x0004f000</Size><TimeStamp>2009-10-14T18:34:49</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Windows
\SysWOW64\ntdll.dll</FullPath><BaseAddress>0x77bf0000</
BaseAddress><Size>0x00180000</Size><TimeStamp>2009-07-13T18:11:23</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\kernel32.dll</
FullPath><BaseAddress>0x773f0000</BaseAddress><Size>0x00100000</
Size><TimeStamp>2009-07-13T18:14:06</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\KERNELBASE.dll</
FullPath><BaseAddress>0x77310000</BaseAddress><Size>0x0.0046000</
Size><TimeStamp>2009-07-13T18:14:07</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca
\GdiPlus.dll</FullPath><BaseAddress>0x707a0000</
BaseAddress><Size>0x00190000</Size><TimeStamp>2009-07-13T18:03:50</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\msvcrt.dll</
FullPath><BaseAddress>0x76d10000</BaseAddress><Size>0x000ac000</
Size><TimeStamp>2009-07-13T18:07:59</
TimeStamp><FileVersion>7.0.7600.16385</
FileVersion><ProductVersion>6.1.8638.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\user32.dll</
FullPath><BaseAddress>0x77120000</BaseAddress><Size>0x00100000</
Size><TimeStamp>2009-07-13T18:11:24</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullP.ath>C:\Windows\SysWOW64\gdi32.dll</
FullPath><BaseAddress>0x77360000</BaseAddress><Size>0x00090000</
Size><TimeStamp>2009-07-13T18:11:20</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\lpk.dll</
FullPath><BaseAddress>0x77bc0000</BaseAddress><Size>0x0000a000</
Size><TimeStamp>2009-07-13T18:11:23</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\usp10.dll</
FullPath><BaseAddress>0x76f20000</BaseAddress><Size>0x0009d000</
Size><TimeStamp>2009-07-13T18:11:14</
TimeStamp><FileVersion>1.626.7600.16385</
FileVersion><ProductVersion>1.626.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\advapi32.dll</
FullPath><BaseAddress>0x76b60000</BaseAddress><Size>0x000a0000</
Size><TimeStamp>2009-07-13T18:03:58</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Modu.le><FullPath>C:\Windows\SysWOW64\sechost.dll</
FullPath><BaseAddress>0x76ff0000</BaseAddress><Size>0x00019000</
Size><TimeStamp>2009-07-13T18:10:28</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\rpcrt4.dll</
FullPath><BaseAddress>0x77700000</BaseAddress><Size>0x000f0000</
Size><TimeStamp>2009-07-13T18:11:23</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\sspicli.dll</
FullPath><BaseAddress>0x75760000</BaseAddress><Size>0x00060000</
Size><TimeStamp>2009-07-13T18:11:23</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\CRYPTBASE.dll</
FullPath><BaseAddress>0x75750000</BaseAddress><Size>0x0000c000</
Size><TimeStamp>2009-07-13T16:12:01</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion><./
Module><Module><FullPath>C:\Windows\SysWOW64\ole32.dll</
FullPath><BaseAddress>0x774f0000</BaseAddress><Size>0x0015c000</
Size><TimeStamp>2009-07-13T18:09:27</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed
\mfc80.dll</FullPath><BaseAddress>0x6ff80000</
BaseAddress><Size>0x0010f000</Size><TimeStamp>2006-12-02T00:05:35</
TimeStamp><FileVersion>8.0.50727.762</
FileVersion><ProductVersion>8.0.50727.762</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\msvcr80.dll</
FullPath><BaseAddress>0x72c20000</BaseAddress><Size>0x0009b000</
Size><TimeStamp>2009-06-03T21:52:15</
TimeStamp><FileVersion>8.0.50727.4927</
FileVersion><ProductVersion>8.0.50727.4927</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\shlwapi.dll</
FullPath><BaseAddress>0x757c0000</BaseAddress.><Size>0x00057000</
Size><TimeStamp>2009-07-13T18:10:29</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\imm32.dll</
FullPath><BaseAddress>0x759d0000</BaseAddress><Size>0x00060000</
Size><TimeStamp>2009-07-13T18:11:21</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\msctf.dll</
FullPath><BaseAddress>0x77220000</BaseAddress><Size>0x000cc000</
Size><TimeStamp>2009-07-13T18:07:53</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131\mfc80ENU.dll</
FullPath><BaseAddress>0x73fe0000</BaseAddress><Size>0x0000e000</
Size><TimeStamp>2006-12-02T00:07:59</
TimeStamp><FileVersion>8.0.50727.762</
FileVersion><ProductVersion>8.0.50727.762</ProductVersion></
Module><Module><Ful.lPath>C:\Program Files (x86)\Quicken\qwutil.dll</
FullPath><BaseAddress>0x10000000</BaseAddress><Size>0x0038b000</
Size><TimeStamp>2009-10-14T18:07:44</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\shfolder.dll</
FullPath><BaseAddress>0x72bf0000</BaseAddress><Size>0x00005000</
Size><TimeStamp>2009-07-13T18:10:26</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\shell32.dll</
FullPath><BaseAddress>0x75f10000</BaseAddress><Size>0x00c49000</
Size><TimeStamp>2009-07-13T18:10:25</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\oleaut32.dll</
FullPath><BaseAddress>0x75a30000</BaseAddress><Size>0x0008f000</
Size><TimeStamp>2009-07-13T18:09:30</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module>.<Module><FullPath>C:\Program Files (x86)\Quicken
\qwxmlparse.dll</FullPath><BaseAddress>0x002e0000</
BaseAddress><Size>0x0001c000</Size><TimeStamp>2009-10-14T18:04:11</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\qwxmlparse_tok.dll</FullPath><BaseAddress>0x00390000</
BaseAddress><Size>0x00023000</Size><TimeStamp>2009-10-14T18:04:09</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Windows
\SysWOW64\wininet.dll</FullPath><BaseAddress>0x77020000</
BaseAddress><Size>0x000f4000</Size><TimeStamp>2009-07-13T18:11:27</
TimeStamp><FileVersion>8.0.7600.16385</
FileVersion><ProductVersion>8.0.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\normaliz.dll</
FullPath><BaseAddress>0x76f10000</BaseAddress><Size>0x00003000</
Size><TimeStamp>2009-07-13T18:09:40</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</Pro.ductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\urlmon.dll</
FullPath><BaseAddress>0x76dc0000</BaseAddress><Size>0x00135000</
Size><TimeStamp>2009-07-13T18:11:08</
TimeStamp><FileVersion>8.0.7600.16385</
FileVersion><ProductVersion>8.0.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\crypt32.dll</
FullPath><BaseAddress>0x758b0000</BaseAddress><Size>0x0011c000</
Size><TimeStamp>2009-07-13T18:07:05</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\msasn1.dll</
FullPath><BaseAddress>0x77010000</BaseAddress><Size>0x0000c000</
Size><TimeStamp>2009-08-28T23:52:40</
TimeStamp><FileVersion>6.1.7600.16415</
FileVersion><ProductVersion>6.1.7600.16415</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\iertutil.dll</
FullPath><BaseAddress>0x75c90000</BaseAddress><Size>0x001f9000</
Size><TimeStamp>2009-07-13T18:06:20</
TimeStamp><FileVersion>8.0.7600.16385</
FileVersion><ProductVersion>8.0.7600..16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\profapi.dll</
FullPath><BaseAddress>0x72cc0000</BaseAddress><Size>0x0000b000</
Size><TimeStamp>2009-07-13T16:12:01</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\msimg32.dll</
FullPath><BaseAddress>0x74900000</BaseAddress><Size>0x00005000</
Size><TimeStamp>2009-07-13T18:08:48</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\clbcatq.dll</
FullPath><BaseAddress>0x76c80000</BaseAddress><Size>0x00083000</
Size><TimeStamp>2009-07-13T18:04:49</
TimeStamp><FileVersion>2001.12.8530.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\WindowsCodecs.dll</
FullPath><BaseAddress>0x74ae0000</BaseAddress><Size>0x000fb000</
Size><TimeStamp>2009-07-13T18:11:22</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><P.roductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qwmain.dll</
FullPath><BaseAddress>0x03060000</BaseAddress><Size>0x00910000</
Size><TimeStamp>2009-10-14T19:08:31</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\psapi.dll</
FullPath><BaseAddress>0x76f00000</BaseAddress><Size>0x00005000</
Size><TimeStamp>2009-07-13T18:09:34</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\sport.dll</
FullPath><BaseAddress>0x00570000</BaseAddress><Size>0x00030000</
Size><TimeStamp>2009-10-14T18:27:03</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qcomutil.dll</
FullPath><BaseAddress>0x02800000</BaseAddress><Size>0x00061000</
Size><TimeStamp>2009-10-14T18:09:46</TimeStamp><FileVersion>18.1.7.8</
Fil.eVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\msvcp80.dll</
FullPath><BaseAddress>0x6e080000</BaseAddress><Size>0x00087000</
Size><TimeStamp>2009-06-03T21:54:08</
TimeStamp><FileVersion>8.0.50727.4927</
FileVersion><ProductVersion>8.0.50727.4927</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\lbtmngr.dll</
FullPath><BaseAddress>0x03970000</BaseAddress><Size>0x0003a000</
Size><TimeStamp>2009-10-14T18:12:34</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\wsock32.dll</
FullPath><BaseAddress>0x737b0000</BaseAddress><Size>0x00007000</
Size><TimeStamp>2009-07-13T18:12:03</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\ws2_32.dll</
FullPath><BaseAddress>0x75ed0000</
BaseAddress><Size>0x00035000</.Size><TimeStamp>2009-07-13T18:11:38</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\SysWOW64\nsi.dll</
FullPath><BaseAddress>0x75e90000</BaseAddress><Size>0x00006000</
Size><TimeStamp>2009-07-13T18:09:45</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken
\CalendarSync.dll</FullPath><BaseAddress>0x02870000</
BaseAddress><Size>0x0000b000</Size><TimeStamp>2009-10-14T18:14:15</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\alert.dll</FullPath><BaseAddress>0x039c0000</
BaseAddress><Size>0x00059000</Size><TimeStamp>2009-10-14T18:40:17</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\BILLMIND_QWRMND.dll</FullPath><BaseAddress>0x03a30000</
Ba.seAddress><Size>0x00020000</Size><TimeStamp>2009-10-14T18:26:38</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Windows
\SysWOW64\comdlg32.dll</FullPath><BaseAddress>0x76c00000</
BaseAddress><Size>0x0007b000</Size><TimeStamp>2009-07-13T18:06:45</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\winsxs
\x86_microsoft.windows.common-
controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\comctl32.dll</
FullPath><BaseAddress>0x75820000</BaseAddress><Size>0x00084000</
Size><TimeStamp>2009-07-13T18:06:44</
TimeStamp><FileVersion>5.82.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qwinet.dll</
FullPath><BaseAddress>0x03c60000</BaseAddress><Size>0x0001f000</
Size><TimeStamp>2009-10-14T18:18:30</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Mo.dule><Module><FullPath>C:\Program Files (x86)\Quicken\qwwin.dll</
FullPath><BaseAddress>0x03ee0000</BaseAddress><Size>0x000c5000</
Size><TimeStamp>2009-10-14T18:18:01</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qdb.dll</
FullPath><BaseAddress>0x03e20000</BaseAddress><Size>0x0009a000</
Size><TimeStamp>2009-10-14T18:11:03</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qaccess.dll</
FullPath><BaseAddress>0x03fb0000</BaseAddress><Size>0x0012f000</
Size><TimeStamp>2009-10-14T18:14:42</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\onlncall.dll</
FullPath><BaseAddress>0x03cc0000</BaseAddress><Size>0x0000d000</
Size><TimeStamp>2009-10-14T18:09:59</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion><./
Module><Module><FullPath>C:\Windows\System32\version.dll</
FullPath><BaseAddress>0x737a0000</BaseAddress><Size>0x00009000</
Size><TimeStamp>2009-07-13T18:11:07</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\SendError.dll</
FullPath><BaseAddress>0x040e0000</BaseAddress><Size>0x00053000</
Size><TimeStamp>2009-10-14T18:14:37</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\dbghelp.dll</
FullPath><BaseAddress>0x68c80000</BaseAddress><Size>0x00115000</
Size><TimeStamp>2007-09-27T14:27:05</TimeStamp><FileVersion>6.8.4.0</
FileVersion><ProductVersion>6.8.4.0</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\SensApi.dll</
FullPath><BaseAddress>0x74150000</BaseAddress><Size>0x00006000</
Size><TimeStamp>2009-07-13T18:10:41</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</Produc.tVersion></
Module><Module><FullPath>C:\Windows\System32\inetclnt.dll</
FullPath><BaseAddress>0x60000000</BaseAddress><Size>0x001a7000</
Size><TimeStamp>2006-05-26T08:49:59</TimeStamp><FileVersion>3.1.0.11</
FileVersion><ProductVersion>3.1.0.11</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\winmm.dll</
FullPath><BaseAddress>0x74970000</BaseAddress><Size>0x00032000</
Size><TimeStamp>2009-07-13T18:11:30</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\winspool.drv</
FullPath><BaseAddress>0x70930000</BaseAddress><Size>0x00051000</
Size><TimeStamp>2009-07-13T18:11:39</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\oledlg.dll</
FullPath><BaseAddress>0x738d0000</BaseAddress><Size>0x0001c000</
Size><TimeStamp>2009-07-13T18:09:34</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</Product.Version></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qdapp.dll</
FullPath><BaseAddress>0x04150000</BaseAddress><Size>0x00015000</
Size><TimeStamp>2009-10-14T18:18:45</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken\qwsnap.dll</
FullPath><BaseAddress>0x04410000</BaseAddress><Size>0x00019000</
Size><TimeStamp>2009-10-14T18:20:29</TimeStamp><FileVersion>18.1.7.8</
FileVersion><ProductVersion>18.1.7.8</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\MMDevAPI.dll</
FullPath><BaseAddress>0x739e0000</BaseAddress><Size>0x00039000</
Size><TimeStamp>2009-07-13T18:06:49</
TimeStamp><FileVersion>6.1.7600.16385</
FileVersion><ProductVersion>6.1.7600.16385</ProductVersion></
Module><Module><FullPath>C:\Windows\System32\propsys.dll</
FullPath><BaseAddress>0x73df0000</BaseAddress><Size>0x000f5000</
Size><TimeStamp>2009-07-13T18:09:31</
TimeStamp><FileVersion>7.0.7600.16385</
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Module><Module><FullPath>C:\Windows\SysWOW64\Wldap32.dll</
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Module><Module><FullPath>C:\Windows\System32\rasman.dll</
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Module><Module><FullPath>C:\Windows\System32\rtutils.dll</
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Module><Module><FullPath>C:\Windows\System32\rasadhlp.dll</
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TimeStamp><FileVersion>6.1.7600.16385</
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Module><Module><FullPath>C:\Program Files (x86)\Quicken\qtax.dll</
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Module><Module><FullPath>C:\Program Files (x86)\Quicken\custprof.dll</
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TimeStamp><FileVersion>6.1.7600.16385</
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TimeStamp><FileVersion>8.0.7600.16444</
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Module><Module><FullPath>C:\Windows\SysWOW64\msls31.dll</
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TimeStamp><FileVersion>3.10.349.0</
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TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
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(.x86)\Quicken\graphs.dll</FullPath><BaseAddress>0x07af0000</
BaseAddress><Size>0x00016000</Size><TimeStamp>2009-10-14T18:19:49</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\dllapps_frcast.dll</FullPath><BaseAddress>0x07b10000</
BaseAddress><Size>0x0001f000</Size><TimeStamp>2009-10-14T18:36:47</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\lbt_excite.dll</FullPath><BaseAddress>0x07b40000</
BaseAddress><Size>0x0000d000</Size><TimeStamp>2009-05-26T17:08:26</
TimeStamp><FileVersion>18.1.6.25</
FileVersion><ProductVersion>18.1.6.25</ProductVersion></
Module><Module><FullPath>C:\Program Files (x86)\Quicken
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BaseAddress><Size>0x0005b000</Size><TimeStamp>2009-10-14T18:24:32</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Modu.le><FullPath>C:\Program Files
(x86)\Quicken\lbt_qplus.dll</FullPath><BaseAddress>0x07e20000</
BaseAddress><Size>0x00016000</Size><TimeStamp>2009-10-14T18:40:36</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\qwipa.dll</FullPath><BaseAddress>0x07e50000</
BaseAddress><Size>0x00015000</Size><TimeStamp>2009-10-14T18:33:31</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\lbt.dll</FullPath><BaseAddress>0x07e80000</
BaseAddress><Size>0x0000b000</Size><TimeStamp>2009-10-14T18:27:19</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Module><Module><FullPath>C:\Program Files
(x86)\Quicken\lbt_qupddir.dll</FullPath><BaseAddress>0x07ea0000</
BaseAddress><Size>0x00014000</Size><TimeStamp>2009-10-14T18:34:34</
TimeStamp><FileVersion>18.1.7.8</FileVersion><ProductVersion>18.1.7.8</
ProductVersion></Modu.

Chris Wood

unread,
Nov 26, 2009, 2:16:28 PM11/26/09
to Affixa Support
Hi there,

Thanks for this. It looks from the information that this is a crash
with Quicken (qw.exe) - I don't see anything relating to Affixa in the
above information, sorry.

At the top it says "EXCEPTION_ACCESS_VIOLATION" which suggestions that
Quicken might be trying to access a file or other resource (e.g. the
registry or memory) that it doesn't have permission to.

Do you perhaps have another copy of Quicken you could test against,
just to see whether it's a specific installation problem rather than a
general problem?

All the best,

Chris

Mitch Allen

unread,
Nov 26, 2009, 7:58:59 PM11/26/09
to affixa-...@googlegroups.com
I only have this version of quicken, I have run the other build versions
with same result. If I use Outlook 2007 to send, it works fine. Do you
have or recommend any type of crash dump utility that might help us isolate
the problem. Like to help if I can. Thanks.


Mitch allen
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