Hard Reset Explora 2a
Diante Scharsch
Once the reset process is complete, you will need to set up your decoder again by following the on-screen instructions. It is important to note that completing a hard reset will wipe all of your settings and recordings.
After resetting your decoder, you may need to wait a few minutes for the channels to be restored. If the channels still do not work after resetting your decoder, you should contact DStv customer service for assistance.
When you reset your DStv decoder, all the settings and preferences that you have configured on the decoder will be erased, and the decoder will revert to its default settings. Here are some of the things that happen when you reset your DStv decoder:
Note: that resetting your remote control will erase any custom settings or programming that you have set up on the remote control, such as macros or volume control settings. If you have any custom settings on your remote control that you do not want to lose, you should avoid resetting the remote control to its default settings.
Resetting the hard drive on your DStv Explora decoder will erase all the data stored on the hard drive, including recordings, series schedules, and any other personalized settings. If you still want to proceed with resetting the hard drive, you can follow these steps:
Note that resetting the hard drive on your DStv Explora decoder is a drastic measure that should only be taken as a last resort. If you are experiencing issues with your decoder, it is advisable to contact DStv customer support or a qualified technician for assistance before attempting to reset the hard drive.
Note: that formatting the hard drive will erase all data stored on it, including recordings, series schedules, and any other personalized settings. Therefore, it is essential to make sure that you have backed up any data that you want to keep before formatting the hard drive.
If you are experiencing issues with your decoder that require a hard drive format, it is advisable to contact DStv customer support or a qualified technician for assistance before attempting to format the hard drive.
The formatting process entails deleting all data on the hard drive and installing a new file system. The decoder may display a progress bar or other indicators of how much time is left during the procedure. It is critical to wait until the formatting process is finished before using the hard disk again.
After the restart, the DStv decoder will have been reset to its factory settings, and all personalized settings, including any recordings or schedules, will have been erased. You will need to set up the decoder again as if it were a new device.
When the formatting process is finished, your DStv Explora will be free of all data and ready to use again. It is important to note that formatting the hard disk will erase any recordings, settings, and personal information on the device.
The HDD (hard disk drive) of the DStv Explora is the primary storage device that is built into the device. It is where all the recorded content, settings, and personal information are stored. Depending on the model, the DStv Explora comes with a 1 TB or 2 TB hard drive, which provides ample storage space for hours of high-definition content. The HDD can be formatted or cleaned of data to free up space or resolve difficulties with the device.
No, the DStv Explora decoder cannot function in the absence of a hard drive. The hard drive is an important component of the decoder because it stores recorded content as well as buffers live TV programs.
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This problem occurs when a DStv decoder that is in use and with an active subscription simply refuses to boot. When you switch on your decoder, it loads for an eternity without entering the menu. Now, before you hard reset this device, first try the simplest troubleshooting as follows:
If you have something like what is in the picture below or your decoder fails to scan any channels upon startup, then this might help. I am saying that your decoder is not new, and it has been working previously without any issues.
In most cases, your decoder will refuse to display channels if your coaxial cable is unconnected to the decoder. Also, if the cable is broken or the LNB is faulty, you will have problems getting channels. Finally, you can also have this problem if your DiSEqC switch is damaged. However, for all the problems listed above, your DStv decoder will display the E48(bad signal error). Please take note of this. However, if yours is not having such an error code. Then the next method will fix it for you. Read more on how to fix decoder hardware errors here.
Thank you but pls I have the following challenge.
After booting my decoder, the date is on Thu 01, Jan. Pictures will not show. This can remain here for about an hour. Then the date will change to current date. After another 20 minutes of current date showing, pictures will now appear and I will have very good signal quality.
Hi Lemmy, I need your help. My explora is working fine, the issue is that after the daily maintainence it does not automatically switch back on. I have to do it manually by using remote. I had tried to pair the TV (samsung) remote to the decoder which was unsucessful. This issue started after that. How do i go back to the original, automatically switching on status?
It actually worked for me when I tried the second option. My subscription was however suspended after booting recovery. Otherwise many thanks for your priceless advice. I now have to deal with account suspension issues
I have a DSTV explora ultra. The standby button is green it does not respond to the remote or any button on the decoder. When i unplug the power source and plug it back it boosts to 100%, shows the DSTV logo and then the screen goes blank. The green light stays on.
Hi , I have an Explora 2A that keeps rebooting, but when there is no LNB cable connected, it boots successfully, as soon as I connect the LNB cable, it will work for like 5 min and reboot again. Please help.
@Abie.: It is very obvious that either your LNB cable or your LNB is faulty. Please ask your installer to help you trace and fix it before it causes damage to your decoder. you can as well search to see if there is any opening on the cable where water is sipping through
@Mashudu: please disconnect your LNb CABLE AND POWER CORD THEN RE-CONNECT ONLY THE POWER CABLE AND SEE IF YOUR DECODER COMPLETES THE BOOT-UP Process successfully. If it does, then, you know where your problem lies.
Hi Lemmy, I can not get out of Installation Wizard. I have switched off and on, with P+ it return back to the menue. It shows that there is no signal on the two bars. It is amodel DSTv HD model 4UCan you please help.
@Loius: you need to track a working signal before you can get out of the installation wizard that is showing no signs. this post might help: How to Install your DStv Explora(1, 2a and 3a) Using DStv Smart LNB + How to Migrate your existing DStv account to your new DStv Decoder
DSTV Explora 2A, startup, it shows DSTV logo on the TV with loading and after a while it switches off and starts allover again, took your advice on the metode of resetting the decoder with the + buttons but it still switches off, also took the LNB cable out, restart but nothing it shuts down and, shows load on display off decoder and starts up again. If it shuts down its shows a 1 on the display screen
My Dstv decoder does not want to load anymore. I tried plugging it out and removing the card. Did not work! I unplugged from power source; held P+ and whilst plugged in again kept P+ and the release and in quick succession pressed P-P+P+P-, but it still did not work. Please help!
Hi Lemmy, I have an extraview setup with Explorer 1 as primary and 1131 as secondary decoder. The LNB says it is unicableTM/SATCR.
The problem I have is the 1131 is rebooting whenever I change a channel. It will sometimes reboot a few times before coming back on on that channel. I have tried the unplugging and reboot procedure numerous times with no change in behavior. Is this likely to be a hardware fault on the 1131?
Assuming the 1131 is faulty, I am considering replacing it with a 6S or possibly an explora 3 as they are currently available at a good price. Can these be used in place of the 1131 without having to change the rest of the installation barring using HDMI in place of RGB cables to the tv?
Many thanks
I have a twin long neck universal LNB with two LNB cables via switch in roof to Explora 1 and one LNB cable from switch in roof to 1131. There is a separate 16m heartbeat cable between the two rooms. Explorer in lounge and 1131 in bedroom.
Good day
I have to do a reset to factory settings on my xplora due to hard drive error which I know how to do but I have an xstraview set up with a second xplora as well. How do I do this without getting the xtraview messed up?
Thanking in advance.
My 4U decoder is doing software upgrade and just stop keep showing two red light no picture on the screen and keep on what must I do I have tried unplug it same two red light keep showing. what must I do?
Hi, my decoder it show the installation wizard step 1of 5 it say this installation wizard will guide you through the installation and configuration of your decoder. Please select langueage itry to exite dont how plz help
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