after updateing,I got a warning.

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真広式

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May 21, 2019, 11:23:40 PM5/21/19
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Hello.

I upgraded to Thunderbird 60.6.1 from 52.9.1.
And so I upgraded Clippings,too.
I installed Clippings Version 5.6.1.

After installed, I got this warning,

Clippings cannot finish the version upgrade because it does not have sufficient permissions to the data source folder.  
Please correct the folder permissions, and then restart the application to finish the upgrade.

Data source folder location: <*folder name*>

But Thunderbird can access this folder, and I can use Clippings properly.
Just the warning always appear, when I start Thunderbird or creat new message.

I'd like to know how to stop this warning.

Thank you.

ateng

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May 21, 2019, 11:41:13 PM5/21/19
to AE Creations Help and Support Forums
To work around this error, do the following:

1. Close Thunderbird, if it is running
2. Go to your Thunderbird profile folder and create a folder named "clippings-backup"
3. Restart Thunderbird. The error should no longer occur.


Alex

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真広式

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May 26, 2019, 4:39:16 AM5/26/19
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Hello Alex,

Thank you for the message.

I sloved the problem.

Thank you very much.

真広式

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Jun 9, 2019, 4:43:25 AM6/9/19
to AE Creations Help and Support Forums
Hello.

Thank you for answering before question.
I'd like to ask about same message again.

Now, Clippings are used by more than one person.
And so 'clippings-backup' is on the shared server in the network.
When the other person made 'clippings-backup', I got same waring again.

How can I slove this problem?

Thank you.

ateng

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Jun 9, 2019, 8:57:04 PM6/9/19
to AE Creations Help and Support Forums
I am not a Windows expert, but I suggest changing the permissions settings on the Clippings data source folder on the network drive (i.e., the parent folder of the "clippings-backup" folder), so that you and the other users have full privileges to it.
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