campaign.labels Return and Export Empty Values

[Ping Shiuan Chua]

Hello,

After migrating to Google Ads Query Language,  the campaign.labels query selector is returning empty values in both the report.exportToSheet and row['campaign.labels'] method.

I can confirm that there are labels applied to the campaigns and it was exporting label IDs when I was using AWQL.

The snapshots attached show the empty label exports and empty label logs.

Kindly assist. Thanks.

[Google Ads Scripts Forum Advisor]

Hi,

Thanks for reaching out. Harry here, from the Google Ads Scripts Team.

Kindly provide your Google Ads account ID, script's name and a shareable link to your spreadsheet if available so I can take a look closer at the issue you are encountering. You may send them here or privately via the reply to author option. Note that you may need to join the Google Group for you to use this option. If this option is not available at your end still, you may send it through our email (googleadsscr...@google.com) instead.

Looking forward to your reply.

Thanks,

Harry Cliford Rivera Google Ads Scripts Team

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[Ping Shiuan Chua]

Hello Harry,

I just replied to the email googleadsscr...@google.com. Please check your inbox for the requested information.

Thank you.

[Google Ads Scripts Forum Advisor]

Hi Ping,

I work along with Harry. Thank you for providing the requested information privately.

We've received reports from other users with regard to the script that are not working and this has been fixed by the team. Could you please try your script once again, then let me know how it goes? We would also recommend to create a new script instead.

Regards,

Teejay Wennie Pimentel Google Ads Scripts Team

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[Ping Shiuan Chua]

Hello,

I don't think you're referring to the right thing here.

I created a new script: DealEdge | Export to Sheets - NEW | DMD and ran the code since something happened to my previous one and it is now broken. It exported the same problem I've mentioned since my first message here.

Kindly refer to the snapshot and examine it closely. I've also shared this sheet with you guys so please check that out. You'll see that column E is empty, even though all campaigns are labelled.

That is the issue that I'm referring to, so could you advise on how we can extract the labels from the campaigns?

Any relevant guidance would really help. Thanks.

[Google Ads Scripts Forum Advisor]

Hi,

Thanks for coming back and trying to recreate the script on your end. Allow me to raise this with the rest of the team for further investigation and get back to you once I have more information with regard to the issue. I would recommend using AWQL for now until we sort out the issue at hand.

In the meantime, please let me know how I can assist you.

Thanks,

Harry Cliford Rivera Google Ads Scripts Team

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[Google Ads Scripts Forum Advisor]

Hi,

James here, also a member of the Google Ads scripts team.

Hope you're doing well. I would like confirm if you are still encountering the issue on your end? Looking forward to hearing from you.

Regards,

James Howell Google Ads Scripts Team

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[Ping Shiuan Chua]

Hi James,

Thanks for reaching out. We already stopped handling that account and the script.

Cheers.

--

PS Chua | Head of Technology

Contrasted

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[Google Ads Scripts Forum Advisor]

Hello,

It’s sad to hear that you have stopped handling the script. However, if you still need anything else from us. We’re here to assist you.

Regards,