unsupported keywords tracking tags

[Marketing Neticon]

Hi there,

We have set a script at the account level that is attaching the tracking tag at the keyword level but in three of our accounts there are keywords on which the tracking tag is not attaching (due to special characters). Specifically, these are keywords in russian, japanees, serbian and ukrainian. The accounts are the following:

1) Versace JP (account ID: 284-682-2874)

2) Versace RU (account ID: 964-077-8797)

3) Versace WW (account ID: 272-055-1098)

Is there any kind of solution you can suggest in order to avoid this issue?

Thanks in advance

Kind regards 

Roberto

[Google Ads Scripts Forum Advisor]

Hi Roberto,

 

Thanks for reaching out. Special characters have been a known difficulty with regard to managing Google Ads entities via scripts. I would suggest to rename or change those entities that have special characters to avoid the issue that you are encountering.

 

On the other hand, I can reach out to the rest of the team and communicate a feature request on your behalf for the possibility of supporting the special characters that you are having issues with. Kindly provide the specific special characters if you would like me to proceed, but please note that there is no guarantee that this will be supported anytime soon in the Google Ads Scripts.

 

Thanks,

Harry Cliford Rivera Google Ads Scripts Team

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[Marketing Neticon]

Hi Harry,

thanks for your support!

In the attached file you can find all the keywords with special characters.

Let me know if you need more information

Roberto

[Google Ads Scripts Forum Advisor]

Hi there,

I work along with Harry. Allow me to assist you in this.

I already have raised a feature request for this; however, there is no guarantee if this will be supported soon. In the meantime, kindly follow our blog for updates and releases instead.

Regards,

Teejay Wennie Pimentel Google Ads Scripts Team

 

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[Google Ads Scripts Forum Advisor]

Hi Roberto,

 

Greetings! With regards to the issue with special characters, our team has found out that your script (e.g. the script named "JP - Complete Tracking Template" in Versace JP's account) uses a third party script to set the tracking template URLs.

 

The third party script in question uses the JavaScript's "escape" function to make strings URL friendly, but that function does not handle unicode characters correctly. The "escape()" function has been deprecated for a while now. Changing all uses of the "escape()" function with the "encodeURIComponent()" function should fix the issue you are encountering.

 

Let me know how it goes.

 

Thanks,

Harry Cliford Rivera Google Ads Scripts Team

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