Can't stop preview mode in new script experience

[Lennart Spengler]

Hello,

when I click on "Stop" during preview mode, the Logs stop to show but it continues to say "previewing". 

In the screenshot below I clicked "stop" after around 30 Seconds, yet it continues to say preview (and doesn't stop). This screenshot is taken after 5minutes, so 4 1/2 Minutes after i clicked stop.

This is also prevnents me from previewing / saving again, since the saving and preview buttons can't be clicked during a running preview. 

Best regards,

Lennart

[Google Ads Scripts Forum Advisor]

Hello Lennart,

I’m James from the Google Ads scripts support team. Thank you for reaching out to us.

Can you please provide us with the following details below so that we can further investigate?

• Google Ads account ID / CID
• Name of the affected script

Also, can you please confirm if you’re only experiencing the said behavior upon previewing your script using the new script experience?

Regards,

James Howell Google Ads Scripts Team

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[Lennart Spengler]

Hello James, 

I can confirm that I am only experiencing this behaviour in the new script experience. In the old experience it sometimes takes up to 10 seconds to stop a preview, but it does stop eventually. 

The MCC Id is 609-659-1137. It happens for all three scripts that have the new script experience enabled, so this is not an issue of a particular script. It also occurs when I create a new script and enable the new script experience (vs. just enabling the new experience on a previously existing script). As an example you can test it with the script named "[Entity X]_[One-Timers]". 

Appreciate your help!

Best,

Lennart

[Michael]

Hi James,

Hi Lennart,

I can confirm this issue. The bug affects all scripts in all my accounts. I have just tested this simple script:

function main() {
  console.log("Hello world!");
}

Even in this case it's not possible to cancel the preview.

Best,

Michael

[Google Ads Scripts Forum Advisor]

Hello everyone,

I tried to replicate the issue on my end and I was able to encounter the same unusual behavior upon stopping a specific script in preview mode. Having said that, I will raise this to our internal team for further investigation and troubleshooting. Rest assured that someone from our team will update this thread. As a temporary solution, you may refresh your web page in order to proceed in your end.

Regards,

[Lennart Spengler]

Hello James,

thanks for the update. 

Another detail to add: After pressing stop, the preview will also exceed the 30min execution time limit (not using .executeInParallel method). I recently stopped a preview, went on lunch break and when I came back the script was still in preview mode for 60+ minutes. So it seems like when that when pressing 'stop' during preview, the script just "gets lost" and does not adhere to any rules / limits anymore.

Best,

Lennart

[Google Ads Scripts Forum Advisor]

Hi Lennart,

Thank you for sharing your findings. I've circled this back to the team as well. I'll update this thread the soonest the team share their feedback.

Regards,

Teejay Wennie Google Ads Scripts Team

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[Google Ads Scripts Forum Advisor]

Hi Lennart,

 

Just circling back to this thread. We've heard back from our internal team and they've stated the issue's been fixed. Let us know if you encounter a different behaviour otherwise.

 

Best regards,

 

Google Ads Scripts Team

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