Applying an account label not working?

[James Wilson]

Hi Everyone, 

I have an MCC level script which checks each sub-account and performs tasks on those. 

I want to apply a label to each account so when it runs again it knows which account it has worked with previously. 

Unfortunately whenever it applies the label to the account in the script logs I get "An error has occurred. Please try again later." 

You can replicate this with this script:

function main() {

  var accounts_checked = 1;

  var labelName = 'my_label';

  var number_of_accounts = 50;

  

  MccApp.createAccountLabel(labelName);

  var accountSelector = MccApp.accounts()

     .withCondition("Clicks > 1")

     .withCondition("LabelNames DOES_NOT_CONTAIN '"+labelName+"'")

     .forDateRange("TODAY")

     .orderBy("Cost DESC");

  

  var accountIterator = accountSelector.get();

  

  while (accountIterator.hasNext()) {

    var account = accountIterator.next();

    account.applyLabel(labelName);

  }

}

Anyone have any idea why this wouldn't work?

James

[googleadsscrip...@google.com]

Hi James,

Can you please try changing contexts to the client account using select before applying the label? For example,

  while (accountIterator.hasNext()) {
    var account = accountIterator.next();

    AdsManagerApp.select(account); //Change account context
    account.applyLabel(labelName);
  }

Regards,

Matt

Google Ads Scripts Team
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[James Wilson]

Hi Matt, 

Thanks for coming back to me, unfortunately this hasn't resolved the issue. 

What's more annoying is that in "preview" it shows no errors :(

James

On Thursday, March 14, 2019 at 6:06:45 PM UTC, googleadsscripts-forumadvisor wrote:

Hi James,

Can you please try changing contexts to the client account using select before applying the label? For example,

  while (accountIterator.hasNext()) {
    var account = accountIterator.next();
    AdsManagerApp.select(account); //Change account context
    account.applyLabel(labelName);
  }

Regards,

Matt

Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_scripts
    https://developers.google.com/google-ads/scripts/community/
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[googleadsscrip...@google.com]

Hi James,

This may be related to an ongoing issue with account labels -- can you please provide your CID and script name so I can investigate the issue directly in your account?

Thanks,
Matt

Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_scripts
    https://developers.google.com/google-ads/scripts/community/
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To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-scripts/33d2a7c5-afd6-4f84-b734-1a715f41e087%40googlegroups.com.

[William Martret]

Hello James and Matt,

I'm having the same error.
It's a bug? Did you manage to work around the problem?

Many thanks,

William

Le vendredi 15 mars 2019 19:56:12 UTC+1, googleadsscripts-forumadvisor a écrit :

Hi James,

This may be related to an ongoing issue with account labels -- can you please provide your CID and script name so I can investigate the issue directly in your account?

Thanks,
Matt

Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_scripts
    https://developers.google.com/google-ads/scripts/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

[googleadsscrip...@google.com]

Hi William,

Can you please privately provide me with your script name and CID so I can see if the issue is related to ongoing work with account labels?

Thanks,

Matt

Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:

    https://ads-developers.googleblog.com/search/label/google_ads_scripts
    https://developers.google.com/google-ads/scripts/community/
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To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-scripts/b8e15862-f747-4a92-92f9-ffe9c6d0c938%40googlegroups.com.

[wil...@keyade.com]

Hi Matt,

Any news on the ongoing issue ? 

Many thanks 

William

Le lundi 15 avril 2019 19:12:05 UTC+2, googleadsscripts-forumadvisor a écrit :

Hi William,

Can you please privately provide me with your script name and CID so I can see if the issue is related to ongoing work with account labels?

Thanks,

Matt

Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_scripts
    https://developers.google.com/google-ads/scripts/community/
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[googleadsscrip...@google.com]

Hi William,

We have changed the way account labels work. When adding or filtering on account labels, everything is stored at the "Creator Customer ID" level now. That means that whatever manager account the authenticating user logged in as, that's the account whose labels will apply. If you drill down into another level of manager account, you will still be using labels from the parent manager account level. If you need to filter on labels, then you must set up the script to run in the same account that you first log into upon accessing Google Ads.

For your link checker script, can you please try copying your current script into a new script project, deleting the current link checker label, and then running the new copy?

Please let me know if the issue continues.

Thanks,

Matt

Google Ads Scripts Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_scripts
    https://developers.google.com/google-ads/scripts/community/
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To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-scripts/80ee3758-bc84-4aac-8bd5-99c0aa075730%40googlegroups.com.

[William Martret]

Hi Matt,

I created a new script and delete the label used but it still doesn't work. :( 

I also took over the basic Google script but I have the same problem.

Many thanks,

William

Le vendredi 3 mai 2019 21:30:40 UTC+2, googleadsscripts-forumadvisor a écrit :

Hi William,

We have changed the way account labels work. When adding or filtering on account labels, everything is stored at the "Creator Customer ID" level now. That means that whatever manager account the authenticating user logged in as, that's the account whose labels will apply. If you drill down into another level of manager account, you will still be using labels from the parent manager account level. If you need to filter on labels, then you must set up the script to run in the same account that you first log into upon accessing Google Ads.

For your link checker script, can you please try copying your current script into a new script project, deleting the current link checker label, and then running the new copy?

Please let me know if the issue continues.

Thanks,

Matt

Google Ads Scripts Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_scripts
    https://developers.google.com/google-ads/scripts/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

[googleadsscrip...@google.com]

Hi William,

Since you already provided your CID, can you just provide the script name so I can investigate?

Thanks,

Matt
Google Ads Scripts Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_scripts
    https://developers.google.com/google-ads/scripts/community/
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To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-scripts/cd3a33f3-037f-4dfc-94aa-b18909bff805%40googlegroups.com.