Cannot get billing setup of the account and its manager accounts

[Lộc Đoàn]

Hi Google Ads team,

I cannot get billing setup of its account and its manager account. Can you help guide me on how to get it? I'm a bit clueless.

Here's the query that I use to get the billing setup id

SELECT

billing_setup.id,

billing_setup.status,

billing_setup.payments_account,

billing_setup.payments_account_info.payments_account_id,

billing_setup.payments_account_info.payments_account_name,

billing_setup.payments_account_info.payments_profile_id,

billing_setup.payments_account_info.payments_profile_name,

billing_setup.payments_account_info.secondary_payments_profile_id

FROM billing_setup

I will send its information in private chat. Please help check the info.

Thanks in advance

[Lộc Đoàn]

Hi Google Ads team,

It seems you need to answer first before I can send PII information to the private chat.

Please send a message so that I can do so.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I would recommend you refer to this guide on 'Billing Setup' for more information. In order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end to better assist you further. 

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

Thanks,
 

Google Ads API Team

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[2025-09-24 09:44:38Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u7P4d:ref" (ADR-00333568)