INTERNAL: Internal error encountered

[jeonhwan won]

Hi there 

When I try to get ad_group _criterion I face an error for a specific ad_account only (others are fine)

 

Here are the Request and Response. 

My question is why only this account throws this untrackable error. 

If you want I can send each login-customer-id and customer_id. So please check and let me know what I can do for this error 

Request

-------

MethodName: google.ads.googleads.v2.services.GoogleAdsService/Search

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=xxxxxxxxx, x-goog-api-client=gl-java/1.8.0_222 gapic/ gax/1.45.0 grpc/1.21.0}

Body: customer_id: "xxxxxxxxx"

query: " SELECT ad_group.id, ad_group.name, campaign.id, campaign.name, campaign.start_date, campaign.end_date, mobile_app_category_constant.id, mobile_app_category_constant.name, mobile_app_category_constant.resource_name, topic_constant.id, topic_constant.path, topic_constant.resource_name, topic_constant.topic_constant_parent, user_interest.availabilities, user_interest.launched_to_all, user_interest.name, user_interest.resource_name, user_interest.taxonomy_type, user_interest.user_interest_id, user_interest.user_interest_parent, user_list.access_reason, user_list.account_user_list_status, user_list.basic_user_list.actions, user_list.closing_reason, user_list.crm_based_user_list.app_id, user_list.crm_based_user_list.data_source_type, user_list.crm_based_user_list.upload_key_type, user_list.description, user_list.eligible_for_display, user_list.eligible_for_search, user_list.id, user_list.integration_code, user_list.logical_user_list.rules, user_list.membership_life_span, user_list.membership_status, user_list.name, user_list.read_only, user_list.resource_name, user_list.rule_based_user_list.combined_rule_user_list.left_operand.rule_item_groups, user_list.rule_based_user_list.combined_rule_user_list.left_operand.rule_type, user_list.rule_based_user_list.combined_rule_user_list.right_operand.rule_item_groups, user_list.rule_based_user_list.combined_rule_user_list.right_operand.rule_type, user_list.rule_based_user_list.combined_rule_user_list.rule_operator, user_list.rule_based_user_list.date_specific_rule_user_list.end_date, user_list.rule_based_user_list.date_specific_rule_user_list.rule.rule_item_groups, user_list.rule_based_user_list.date_specific_rule_user_list.rule.rule_type, user_list.rule_based_user_list.date_specific_rule_user_list.start_date, user_list.rule_based_user_list.expression_rule_user_list.rule.rule_item_groups, user_list.rule_based_user_list.expression_rule_user_list.rule.rule_type, user_list.rule_based_user_list.prepopulation_status, user_list.similar_user_list.seed_user_list, user_list.size_for_display, user_list.size_for_search, user_list.size_range_for_display, user_list.size_range_for_search, user_list.type, ad_group_criterion.ad_group, ad_group_criterion.age_range.type, ad_group_criterion.app_payment_model.type, ad_group_criterion.approval_status, ad_group_criterion.bid_modifier, ad_group_criterion.cpc_bid_micros, ad_group_criterion.cpm_bid_micros, ad_group_criterion.cpv_bid_micros, ad_group_criterion.criterion_id, ad_group_criterion.custom_affinity.custom_affinity, ad_group_criterion.custom_intent.custom_intent, ad_group_criterion.effective_cpc_bid_micros, ad_group_criterion.effective_cpc_bid_source, ad_group_criterion.effective_cpm_bid_micros, ad_group_criterion.effective_cpm_bid_source, ad_group_criterion.effective_cpv_bid_micros, ad_group_criterion.effective_cpv_bid_source, ad_group_criterion.effective_percent_cpc_bid_micros, ad_group_criterion.effective_percent_cpc_bid_source, ad_group_criterion.final_mobile_urls, ad_group_criterion.final_url_suffix, ad_group_criterion.final_urls, ad_group_criterion.gender.type, ad_group_criterion.income_range.type, ad_group_criterion.keyword.match_type, ad_group_criterion.keyword.text, ad_group_criterion.listing_group.case_value.hotel_city.city_criterion, ad_group_criterion.listing_group.case_value.hotel_class.value, ad_group_criterion.listing_group.case_value.hotel_country_region.country_region_criterion, ad_group_criterion.listing_group.case_value.hotel_id.value, ad_group_criterion.listing_group.case_value.hotel_state.state_criterion, ad_group_criterion.listing_group.case_value.listing_brand.value, ad_group_criterion.listing_group.case_value.listing_custom_attribute.index, ad_group_criterion.listing_group.case_value.listing_custom_attribute.value, ad_group_criterion.listing_group.case_value.product_bidding_category.country_code, ad_group_criterion.listing_group.case_value.product_bidding_category.id, ad_group_criterion.listing_group.case_value.product_bidding_category.level, ad_group_criterion.listing_group.case_value.product_channel.channel, ad_group_criterion.listing_group.case_value.product_channel_exclusivity.channel_exclusivity, ad_group_criterion.listing_group.case_value.product_condition.condition, ad_group_criterion.listing_group.case_value.product_item_id.value, ad_group_criterion.listing_group.case_value.product_type.level, ad_group_criterion.listing_group.case_value.product_type.value, ad_group_criterion.listing_group.parent_ad_group_criterion, ad_group_criterion.listing_group.type, ad_group_criterion.mobile_app_category.mobile_app_category_constant, ad_group_criterion.mobile_application.app_id, ad_group_criterion.mobile_application.name, ad_group_criterion.negative, ad_group_criterion.parental_status.type, ad_group_criterion.percent_cpc_bid_micros, ad_group_criterion.placement.url, ad_group_criterion.position_estimates.estimated_add_clicks_at_first_position_cpc, ad_group_criterion.position_estimates.estimated_add_cost_at_first_position_cpc, ad_group_criterion.position_estimates.first_page_cpc_micros, ad_group_criterion.position_estimates.first_position_cpc_micros, ad_group_criterion.position_estimates.top_of_page_cpc_micros, ad_group_criterion.quality_info.creative_quality_score, ad_group_criterion.quality_info.post_click_quality_score, ad_group_criterion.quality_info.quality_score, ad_group_criterion.quality_info.search_predicted_ctr, ad_group_criterion.resource_name, ad_group_criterion.status, ad_group_criterion.system_serving_status, ad_group_criterion.topic.path, ad_group_criterion.topic.topic_constant, ad_group_criterion.tracking_url_template, ad_group_criterion.type, ad_group_criterion.url_custom_parameters, ad_group_criterion.user_interest.user_interest_category, ad_group_criterion.user_list.user_list, ad_group_criterion.webpage.conditions, ad_group_criterion.webpage.criterion_name, ad_group_criterion.youtube_channel.channel_id, ad_group_criterion.youtube_video.video_id FROM ad_group_criterion"

page_size: 5000

Response

--------

Headers: Metadata(content-type=application/grpc,request-id=KyQ2Q3IabRpF4d6MQEnvZQ,date=Wed, 11 Mar 2020 00:47:22 GMT,alt-svc=quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000)

Body: null

Failure message: null

Status: Status{code=INTERNAL, description=Internal error encountered., cause=null}.

2020-03-11 09:47:22.725 DEBUG 1740 --- [pool-2-thread-14] c.m.t.consumers.aop.GoogleAdsApiAspect   : ## Google Ads Api Error occured: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

2020-03-11 09:47:22.727 ERROR 1740 --- [pool-2-thread-14] m.t.c.c.g.GoogleAdAccountCrawlController : ERROR

com.google.api.gax.rpc.InternalException: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

at com.google.api.gax.rpc.ApiExceptionFactory.createException(ApiExceptionFactory.java:67)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:72)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:60)

at com.google.api.gax.grpc.GrpcExceptionCallable$ExceptionTransformingFuture.onFailure(GrpcExceptionCallable.java:97)

at com.google.api.core.ApiFutures$1.onFailure(ApiFutures.java:68)

at com.google.common.util.concurrent.Futures$CallbackListener.run(Futures.java:1070)

at com.google.common.util.concurrent.DirectExecutor.execute(DirectExecutor.java:30)

at com.google.common.util.concurrent.AbstractFuture.executeListener(AbstractFuture.java:1138)

at com.google.common.util.concurrent.AbstractFuture.complete(AbstractFuture.java:958)

at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:748)

at io.grpc.stub.ClientCalls$GrpcFuture.setException(ClientCalls.java:515)

at io.grpc.stub.ClientCalls$UnaryStreamToFuture.onClose(ClientCalls.java:490)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at com.google.ads.googleads.lib.logging.LoggingInterceptor$1$1.onClose(LoggingInterceptor.java:111)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at io.grpc.internal.CensusStatsModule$StatsClientInterceptor$1$1.onClose(CensusStatsModule.java:700)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at io.grpc.internal.CensusTracingModule$TracingClientInterceptor$1$1.onClose(CensusTracingModule.java:399)

at io.grpc.internal.ClientCallImpl.closeObserver(ClientCallImpl.java:500)

at io.grpc.internal.ClientCallImpl.access$300(ClientCallImpl.java:65)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl.close(ClientCallImpl.java:592)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl.access$700(ClientCallImpl.java:508)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl$1StreamClosed.runInContext(ClientCallImpl.java:632)

at io.grpc.internal.ContextRunnable.run(ContextRunnable.java:37)

at io.grpc.internal.SerializingExecutor.run(SerializingExecutor.java:123)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at java.lang.Thread.run(Thread.java:748)

Suppressed: com.google.api.gax.rpc.AsyncTaskException: Asynchronous task failed

at com.google.api.gax.rpc.ApiExceptions.callAndTranslateApiException(ApiExceptions.java:57)

at com.google.api.gax.rpc.UnaryCallable.call(UnaryCallable.java:112)

at com.google.ads.googleads.v2.services.GoogleAdsServiceClient.search(GoogleAdsServiceClient.java:247)

at com.mezzomedia.tjc.services.google.prototype.api.GoogleApiService.googleSearch(GoogleApiService.java:218)

at com.mezzomedia.tjc.services.google.prototype.api.GoogleApiService$$FastClassBySpringCGLIB$$5c8aa76e.invoke(<generated>)

at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)

at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)

at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)

at com.mezzomedia.tjc.consumers.aop.GoogleAdsApiAspect.before(GoogleAdsApiAspect.java:38)

at sun.reflect.GeneratedMethodAccessor510.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)

at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)

at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:93)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:688)

at com.mezzomedia.tjc.services.google.prototype.api.GoogleApiService$$EnhancerBySpringCGLIB$$50f1a94d.googleSearch(<generated>)

at com.mezzomedia.tjc.services.google.prototype.crawler.GoogleAbstractCrawler.crawlAndSaveBySql(GoogleAbstractCrawler.java:1233)

at com.mezzomedia.tjc.services.google.prototype.crawler.GoogleAbstractCrawler.crawlAndSaveAdSetsCriterionPreset(GoogleAbstractCrawler.java:919)

at com.mezzomedia.tjc.services.google.prototype.crawler.GoogleAbstractCrawler.downloadAllObjects(GoogleAbstractCrawler.java:656)

at com.mezzomedia.tjc.services.google.prototype.crawler.GoogleAdCrawler.downloadAllObjects(GoogleAdCrawler.java:16)

at com.mezzomedia.tjc.services.google.singleton.GoogleCrawlImportService.service(GoogleCrawlImportService.java:46)

at com.mezzomedia.tjc.consumers.controller.google.GoogleAdAccountCrawlController.start(GoogleAdAccountCrawlController.java:32)

at com.mezzomedia.tjc.consumers.processor.JobProcessor.lambda$doTask$1(JobProcessor.java:186)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

... 3 common frames omitted

Caused by: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

at io.grpc.Status.asRuntimeException(Status.java:533)

... 27 common frames omitted

[Google Ads API Forum Advisor Prod]

Hello,

I'll need your client customer ID as well. Can you please reply privately to author with these details?

Thanks,
Anthony
Google Ads API Team

ref:_00D1U1174p._5001UXUkx2:ref