not able to access one of the google accounts data in super-metrics

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Sanket Yadav Patil

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Nov 8, 2019, 6:58:45 AM11/8/19
to AdWords API and Google Ads API Forum

Hi,

I have two google ads account associated with my email ID. I am using one of the analyzing tools named super-metrics which enables me to fetch data from Ads account. While i am able to fetch data from one account, i am not able to get the other account data although i am able to get the reports from Google Ads using the ads report. I have raised the ticket with them but they are telling the issue is at your side. kindly check and let me know the solution for it. 

Please find my email id and google ads account below. Kindly let me know if you need anything else.

Accout : Blackbuck 2 (716-415-4737)

Thanks,
Sanket

Google Ads API Forum Advisor Prod

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Nov 8, 2019, 3:11:42 PM11/8/19
to sanket...@blackbuck.com, adwor...@googlegroups.com

Hi Sanket,

 

Thank you for reaching out. Do both of your accounts have the same manager account? It looks like the manager account for the account you provided (280-805-1655) only has Test Access on their developer token so you will be unable to make API calls with this account. I'm unfamiliar with Supermetrics but if it requires you to have API access, this could be the reason it isn't working as expected.

 

Regards,

Mitchell

Google Ads API Team



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Sanket Yadav Patil

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Nov 9, 2019, 2:16:37 AM11/9/19
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Hi Mitchell,

Thanks for the update. Yes, my both accounts are linked to the same manager account. Supermetrics is automation tool for marketing metrics and analysis and yes i do require API access to be enabled. Let me know how can i enable it and solve the problem.

Thanks,
Sanket

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Sanket Yadav Patil

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Nov 11, 2019, 1:44:54 AM11/11/19
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Hi team,

Any update. Kindly let me know what issue is due to?

Thanks,
Sanket

Sanket Yadav Patil

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Nov 14, 2019, 2:11:26 AM11/14/19
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Hi Team,

Your prompt reply would mean a lot. Let me know if you need any further assistance from my side.

Thanks,
Sanket

Google Ads API Forum Advisor Prod

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Nov 14, 2019, 9:48:33 AM11/14/19
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Hi Sanket,

 

I tried responding before but it looks like it didn't reach you. Please follow this guide for information on how to apply for API access.

Please confirm that this message has reached you.

Sanket Yadav Patil

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Nov 15, 2019, 4:50:59 AM11/15/19
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Hi,

I have got the mail. Let me try your instructions and get back to you.

Thanks,
Sanket

Sanket Yadav Patil

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Nov 18, 2019, 1:05:39 AM11/18/19
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Hi Team,

I am not able to find API centre in the following path TOOLS & SETTINGS > SETUP > API Center. Kindly let me know how can i do it.

Thanks,
Sanket

Google Ads API Forum Advisor Prod

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Nov 18, 2019, 10:01:18 AM11/18/19
to sanket...@blackbuck.com, adwor...@googlegroups.com
Hi Sanket,

You will need to login as a manager account in order to access this page. Once the manager account has API access, you will be able to make calls using their token.
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