Basic Access Token - No Response

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Gustavo Medeiros Carneiro

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Mar 7, 2024, 7:56:45 AM3/7/24
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Hello Google Ads Team,

I am reaching out to follow up on my application for a Basic access token for the Google Ads API. It's been almost 4 weeks since I submitted the application without response.

Can you please guide me in order to get a response for this application?

My details below:

Google Ads Manager Account ID: 185-940-0998
Case ID: Not provided yet.

Best Regards

Google Ads API Forum Advisor

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Mar 7, 2024, 8:13:25 AM3/7/24
to mdgu...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 185-940-0998
  • Case ID: requested
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkvD:ref"

Thanks,
 
Google Logo Google Ads API Team


Gustavo Carneiro

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Mar 12, 2024, 3:44:17 PM3/12/24
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Hello Team

Could you please provide any update on this request?
I'm still waiting to hear from you. No Case ID yet.

Thank you

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