Getting Intermittent "CustomerSyncError.TOO_MANY_CHANGES" response for single campaign

[Jofin Kuriakose]

I am getting TOO_MANY_CHANGES for a single campaign request for half an hour time interval. I did not make any change for the campaign during this time interval. This campaign has only one ad-group and single ad. But for some other account, I am getting correct response for the same time interval when we make changes.

Thanks,

[Luis Xander Talag (AdWords API Team)]

Hi Jofin,

The CustomerSyncError.TOO_MANY_CHANGES error you encountered means that you are specifying a broad date range and there were too many changed entities to return from your request. I would suggest to narrow your date range and retry the request again. If the error persists, assume everything has changed and use each campaign data services to get the request to retrieve the most recent campaign data. Also, take note that the CustomerSyncService only supports queries for dates within the last 90 days.

Thanks and regards,

Luis

Adwords API Team

[Jofin Kuriakose]

Hello Luis,

Thanks for your answer.

But my concern is that I have just one campaign for the account and I did not make any change during that specific time interval. It seems something wrong from AdWords side.

Regards,

[Luis Xander Talag (AdWords API Team)]

Hi Jofin,

Could you provide the complete SOAP request and response logs when you encountered the error so I could further investigate this? Please reply via Reply privately to author.

Regards,

Luis

AdWords API Team