google.api_core.exceptions.InternalServerError: 500 Internal error encountered.

[李虎]

Hello, I encountered an internal error when creating app campaign with  advertising_channel_sub_type =  APP_CAMPAIGN_FOR_PRE_REGISTRATION.

detail error info see error.txt.

I use python sdk, and the env is:

google                                     3.0.0
google-ads                             15.1.1
google-api-core                      2.7.2
google-auth                            1.35.0
google-auth-oauthlib             0.5.1
googleads                                31.0.0
googleapis-common-protos  1.56.0

any help is appreciated.

[Google Ads API Forum Advisor]

Hi there,

Thanks for reaching out to the Google Ads API Forum.

Since you mentioned that you have encountered an Internal error while creating an app campaign, could you confirm if this occurs frequently? So our team can check better, could you please provide us with the complete request and response logs, with the request-id, so that our team can investigate further? You can enable logging, which you may do so by navigating to the Client libraries > Your client library (select Python) > Logging documentation, which you can access from this link. We need that information to figure out the root cause of the issue.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias by referring to this thread.

Regards,

Yasar Google Ads API Team

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