The data in the API does not match the data in the Google Ads WEB UI.

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May 23, 2023, 8:18:36 AM5/23/23
to Google Ads API and AdWords API Forum
he data in the API does not match the data in the Google Ads WEB UI.
There is a difference in some customer_id data among several customer_ids.
Please explain what causes the data difference.

Google Ads API Forum Advisor

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May 24, 2023, 10:17:27 AM5/24/23
to jhp...@artience.com, adwor...@googlegroups.com

Hi,

Thanks for reaching out to Google ads API Support.

With regards to your concern, please note that in Google Ads API perspective, we need the complete logs to be able to see if there are discrepancies between the Google Ads UI and the Google Ads API to further investigate. Please also note that the API mirrors the Google Ads UI. Meaning, the Google Ads API should be able to pull the data that the Google Ads UI is showing. 

With that being said, can you provide us with the following information below?

  • Complete request and response logs with request ID generated as shown in the respective links.
  • Full (not cropped) and non-redacted screenshot of the data you want to retrieve from Google Ads UI in Google Ads API.

This is for us to be able to know which exact data you are mentioning about and to be able to compare both data from API and UI.

You may then send the requested information via the Reply privately to the author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Additionally, Please note that Zero metrics are always excluded when segmenting a report, however this is not the case in Google Ads UI. Rows whose selected metrics are all zero won't be returned in the Google Ads API query.

Links included in this email:

 

This message is in relation to case "ref:_00D1U1174p._5004Q2lsMTE:ref"

Thanks,
 
Google Logo Google Ads API Team


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