My application for basic access API permission has not been answered for more than 6 days.

[apkcok0605]

Dear Team,

My application for basic access API permission has not been answered for more than 6 days. 

Our request is for Google Ads API, with the main plan being 1)Reporting 2)Creation/management

Could you help me find out where the problem is? 

And this is my MCC: 987-366-1094

Pls help me check. Thanks.

[Google Ads API Forum Advisor]

Hello,

Thank you for reaching out to the Google Ads API team.

Kindly note that, we are unable to provide the updates or status of your application as our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

In the meantime, please provide the Cases2 ID that was generated when you applied for additional access for your developer token, if there's, so the compliance team can check it as well. A Cases2 ID has a format of #-############# and is usually found in the email subject or body. 

@Compliance Team, please find the pertinent details below and confirm if you are able to assist.

Summary:
The user currently has Test Account access for their developer token. He has applied for Basic access around 2 weeks ago, but has yet to receive a response.

Google Ads manager account (MCC) ID: 987-366-1094
Cases2 ID: (requested)

This message is in relation to case "ref:_00D1U1174p._5004Q2mCHYs:ref"

Thanks,
 

Google Ads API Team

[apkcok0605]

Dear Team,

How do I get my Cases2 ID? Can you provide me with tutorials?

[Google Ads API Forum Advisor]

Hi, 

Thank you for coming back to us. I hope you are doing well today.

With regards to your concern, please note that the compliance team already responded to your concern. If you have further questions related to this matter, kindly directly contact them on the ticket 3-0972000033933. 

Have a great day.