How can I get list of suspended accounts from API

408 views
Skip to first unread message

Александр Чернуха

unread,
Jul 5, 2022, 6:05:17 AM7/5/22
to Google Ads API and AdWords API Forum
I became a lot of notifications about suspended accounts. How can I retrieve this information with API?

suspended_accounts.jpg

I tried to get status of this accounts, but they all have active status. May be I can get notifications from API (tried https://developers.google.com/google-ads/api/docs/change-event didn't help)

Google Ads API Forum Advisor

unread,
Jul 5, 2022, 9:39:17 AM7/5/22
to rosenro...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for raising your concern.

Could you confirm if this is the report that you've used to get the account's status but returning as active / enabled? If yes, then this report should give the suspended status of the accounts. However, there is a known issue about the report types that mentioned in the document that our team is currently investigating. With this, if this is indeed the scenario that you encountered, then please provide us the complete request and response logs with request ID and request header generated on their end so that I can raise the issue that you encountered to my team as well.

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,
Google Logo
Ernie John
Google Ads API Team
 


ref:_00D1U1174p._5004Q2cG7jD:ref
Reply all
Reply to author
Forward
0 new messages