Authorizationerror: no_customer_found

[Oksana Sulyma]

Hi Google Ads API team!

Could you please help us to identify the problem for one of the accounts we serve.

We have multiple Google Ads connections working perfectly with the same code, but for one client of us we started to get authorizationerror: no_customer_found on the stage of re-authentification:

I'll be happy to provide more details in private message. My guess is that there is something with this account settings that could be corrected at Google Ads. 

Thanks in advance!

Oksana

[Google Ads API Forum Advisor]

Hi Oksana,

Thank you for reaching out. Could you please share the complete request and response logs via the Reply privately to author option for us to further investigate?

Thanks and regards,
Xiaoming, Google Ads API Team
 

Xiaoming Google Ads API Team

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[Oksana Sulyma]

Thanks Xiaoming! I've sent private details via 'reply to author'.