Erro integração com BITRIX24

22 views

Skip to first unread message

Marcos Siebeneichler

unread,

Jan 30, 2023, 12:46:04 PM1/30/23

to Google Ads API and AdWords API Forum

Olá a todos

Estou com um erro de chamada ao adicionar a API do google ao bitrix24

{ "message": "The caller does not have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com\/google.ads.googleads.v10.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authorizationError": "CUSTOMER_NOT_ENABLED" }, "message": "The customer account can't be accessed because it is not yet enabled or has been deactivated." } ], "requestId": "Erov8uMZR7cB_kWZm6Hj-A" } ] }

Consigo selecionar a conta de anuncios sem problemas, porem ao selecionar o publuco o erro acima aparece.

Google Ads API Forum Advisor

unread,

Jan 30, 2023, 5:05:06 PM1/30/23

to come...@thony.com.br, adwor...@googlegroups.com

Hi Marcos,

Thanks for reaching out to the Google Ads API team. I hope you are doing well today.

Please note that our team can only provide support in English. If you keep sending your reply in different languages, then we will use Google translate to check your concern.

The CUSTOMER_NOT_ENABLED indicates that you are performing API requests to customers that are either inactive or cancelled. You will first need to ensure that the accounts are active, and this article also provides steps on how to reactivate the said accounts.

Regards,

Darwin
Google Ads API Team