Google Ads Developer Token

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Pedro

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Mar 26, 2024, 4:33:31 PM3/26/24
to Google Ads API and AdWords API Forum
I haven't received any update since.

Does anyone have any idea on how long this usually takes? Or if there's anything one can do to speed it up? Is there any way to contact support?

My API implementation is blocked by this issue. Thanks.
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Pedro

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Mar 26, 2024, 4:35:59 PM3/26/24
to Google Ads API and AdWords API Forum
Sorry, it seems part of the message was lost:

I submitted the request to upgrade my Developer Token from test to basic two weeks ago, but haven't received any update since.


Does anyone have any idea on how long this usually takes? Or if there's anything one can do to speed it up? Is there any way to contact support?

My API implementation is blocked by this issue. Thanks.

Google Ads API Forum Advisor

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Mar 26, 2024, 5:24:18 PM3/26/24
to ads-api-compl...@google.com, p3dro...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly confirm whether you have applied for basic access or standard access since both are different. To know more about different access levels of Google Ads API developer token, you may check the Access levels.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.
  • Google Ads Manager Account (MCC) ID: requested 
  • Cases ID: requested
  • Access level : requested
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02s0GIw:ref" (ADR-00228811)

Thanks,
 
Google Logo Google Ads API Team


Pedro

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Mar 28, 2024, 11:56:57 AM3/28/24
to Google Ads API and AdWords API Forum
I applied for Basic access.

  • Google Ads Manager Account (MCC) ID: 862-676-7158
  • Cases ID:  "ref:!00D1U01174p.!5004Q02s0GIw:ref" (ADR-00228811)
  • Access level : Basic

Google Ads API Forum Advisor

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Mar 28, 2024, 6:23:01 PM3/28/24
to ads-api-compl...@google.com, p3dro...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for providing the additional information.

Kindly note that the provided case ID "(ADR-00228811)" is not a valid one.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.
  • Google Ads Manager Account (MCC) ID: 862-676-7158
  • Access level :  Basic access

Pedro

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Apr 2, 2024, 11:32:00 AM4/2/24
to Google Ads API and AdWords API Forum
Hello, do you need any other information from us?
What's the next step?
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