10 Days No response for a basic access

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VAS Mobi App

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Nov 1, 2023, 12:02:37 PM11/1/23
to Google Ads API and AdWords API Forum
Hello,

I submitted the Google Ads API developer token Basic Access on Oct 20, 2023  since then that I haven't received any response from Google Team.

I have also filled in the form to contact Google Ads API Compliance team but still no response.
  • Google Ads Manager Account (MCC) ID:   112-855-2850
  • Access level: basic access requested
  • Case ID: Never received any case id
I would really appreciate if you could look into my case.
Thank you,
Regards,

Google Ads API Forum Advisor

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Nov 1, 2023, 1:36:17 PM11/1/23
to v...@mobi-apptech.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 112-855-2850
    • Case ID: Client says that they haven't received any Case ID
    Do reach out to the Google Ads API support team for any queries related to the API.

     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02q9ij9:ref"

    Thanks,
     
    Google Logo Google Ads API Team


    VAS Mobi App

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    Nov 2, 2023, 3:35:25 AM11/2/23
    to Google Ads API and AdWords API Forum
    Hi,
    Thank you for your fast action.
    I have the access now.
    Regards,
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