Internal API error while downloading data by an ETL tool

[Bendegúz Tunyogi]

Hi all,

I'm writing this post because I often get the following error:

Getting data for client 'tech-shop.hu_s174402' failed: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro

I'm using Keboola which is an ETL tool. ETL tools are used in Data Science and Data Engineering to download data from somewhere, transform it and send it towards a different system/tool/app for further usage.

In Keboola, you can set up a connection with Google Ads to download data. The company I worked for, we have around 2500 google ads accounts, each account belongs to a particular client of ours but we also have a 'master' account (I call it master, but I don't know what is the right word for it) and this master account is somehow virtually connected to each client account. So in Keboola I'm referring to this master account to get the data from each client account. It takes around a hour to download it which is quite a long time but it works anyway. But from time to time I get this api error and Keboola Support didn't know any solution.

Could you guys help me with this issue?

Best Regards,

Bendi

[Google Ads API Forum Advisor]

Hello,


Thanks for reaching out to the Google Ads API team. Unfortunately, we are unable to deal with third party tool ETL to respond to this issue. Our team specializes only in Ads API related issues.


For this issue, please wait for 30 seconds, then retry the request. If this error occurs frequently, please reply privately with your complete logs request and response with request-id.

 

Best regards,

Jakeia Sabrina Google Ads API Team

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