RE: currently unable to create customer accounts

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

According to this blog post , Google Ads manager accounts that do not have a certain threshold of spending or a certain number of active child accounts without policy issues (for example, not suspended or closed for policy violations) will be ineligible to create child accounts under them. Developers will receive a CustomerError.CREATION_DENIED_INELIGIBLE_MCC error code in the upcoming version v19 of the Google Ads API.

To fix the issue, I would suggest you to link a Google Ads account that is compliant with the Google policies and meets the threshold spending levels under your manager account.​ ​ ​ ​ ​ ​ ​ ​

Thanks,
 

Google Ads API Team

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[2025-08-06 06:28:57Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01syErP:ref" (ADR-00328824)