Starting 2019-05-08 Adwords API DataService criterion_bid_landscape is returning no data

[Robert Heise]

Hi,

starting today (2019-05-08) we noticed, that the Adwords API is not returning criterion_bid_landscape data any more. We're regularly fetching the data for all our managed accounts. Yesterday we received data, today _all_ accounts show 0 bytes. To double check we tried fetching manually, but we also received 0 bytes. We tried fetching via the ruby and python libs, both return 0. So we conclude the Adwords API DataService criterion_bid_landscape endpoint is broken.

I checked https://ads.google.com/status#hl=en&v=status but it doesn't list this issue AFAIS.

Please confirm the issue above.Kindly let us know how to work around the issue (if possible) and when the issue will be resolved.

Best,

Robert

[googleadsapi...@google.com]

Hello Robert, 

We are not aware of any known issues at this time. Could you please share the API request and response logs to troubleshoot this further? You can share the details privately via Reply privately to author option.

Regards,

Bharani, Google Ads API Team

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[Robert Heise]

Hi Bharani,

thanks for the response.

I don't have the logs for yesterday on the requested level of detail.Today (2019-05-09) bid landscapes data is present again.

Yesterday we were consistently unable to fetch bid landscapes data for any account between midnight and 3PM CET. We didn't change anything in our code bases (neither ruby, nor python) across the last few days. Maybe you can check retrospectively on your side for yesterday between midnight and 3PM CET.

Since the bid landscape data for yesterday can't be reproduced as bid landscapes is moving on with its start & end date in the Adwords API, there's nothing more we can do for this issue.

Regards,

Robert

[googleadsapi...@google.com]

Hi Robert, 

Sure, feel free to write back to us if you see the issue again, with the API logs to investigate the issue further.

Thanks,

Bharani, Google Ads API Team