QuotaCheckError.TERMS_AND_CONDITIONS_NOT_SIGNED error, no solutions?!

205 views
Skip to first unread message

samuel...@gfrmedia.com

unread,
Jan 7, 2015, 11:08:38 AM1/7/15
to adwor...@googlegroups.com
Hi...

I am getting this exception when I try to do a basic query using AWQL to get some campaign info. A credit card was used in the billing info for the production account, and the Terms and Conditions were accepted, obviously. However, in the test account, I have no option to enter nor edit any billing information, which I don't really know if is the reason for the exception. I am working in a project where we are in rush to get access of some campaign info using the API, and these exceptions are getting really frustrating.

I have checked others topics about the same problem, but without avail. There is no clear answer for this one. Please help >_>

Thank you

Michael Cloonan (AdWords API Team)

unread,
Jan 7, 2015, 12:25:47 PM1/7/15
to adwor...@googlegroups.com
Hello,

In order to help, I need to see the specific error message you're seeing. Can you please provide the SOAP request and response so I can take a look at what's happening? Please make sure to remove any private information.

Regards,
Mike, AdWords API Team

samuel...@gfrmedia.com

unread,
Jan 7, 2015, 1:07:03 PM1/7/15
to adwor...@googlegroups.com
Hello Michael, and thank you for your fast response.

I am kinda noob maybe, at least, in this environment, so I am not sure how to accomplish what you are asking me to do. 

Let's see... this is an example of my code, in it's simplest form:

AdWordsUser user = new AdWordsUser();

            CampaignService campaignService = (CampaignService)user.GetService(AdWordsService.v201409.CampaignService);

var campaignInfo = campaignService.query("SELECT CampaignId,CampaignName");

The last line is the one that breaks with the exception. How can I see the request right there? Or what you are asking me to do is to do a request in Curl like this one?

O will be waiting for your reply. Thank you again.

Michael Cloonan (AdWords API Team)

unread,
Jan 7, 2015, 1:20:18 PM1/7/15
to adwor...@googlegroups.com
Hello,

It looks like you're using the Java library. If that's true, you can find information about logging here.

Other libraries should also have instructions on how to enable logging for that specific library, if I'm mistaken.

You want to make sure you log all the SOAP, and then attach the request and response here.

If you still can't get that working, then at least telling me the error message you're seeing might help me identify the issue. If I had to guess, I'd say that you may not have set up your ads.properties file correctly.

Regards,
Mike, AdWords API Team

samuel...@gfrmedia.com

unread,
Jan 7, 2015, 1:34:12 PM1/7/15
to adwor...@googlegroups.com
Thank you again for the fast response.

I am not using Java library. I'm working with C# code on .Net. I will search the documentation of the library so I can find what we need in order to have the logs of my SOAP request.

Meanwhile, the ads.properties info is the one who suppose to be in the web.config file? It seems like that.

I will search for the info in order to enable logging in the .Net library and I will reply again.

Michael Cloonan (AdWords API Team)

unread,
Jan 7, 2015, 1:45:02 PM1/7/15
to adwor...@googlegroups.com
Hello,

For .NET, I believe the equivalent file is app.config. Here's a guide on how to set that file up.

And here's a guide on how to log SOAP messages in .NET.

Hope that helps.

Regards,
Mike, AdWords API Team
Reply all
Reply to author
Forward
Message has been deleted
Message has been deleted
0 new messages