USER_PERMISSION_DENIED

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jiajia wang

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Dec 27, 2020, 10:46:35 PM12/27/20
to AdWords API and Google Ads API Forum
I want access to the customer account is through a manager account 
I get a error  AuthorizationError.USER_PERMISSION_DENIED.
I have checked many documents, but I still can’t find my problem
I can confirm the above points

1. set login-customer-id in client  configure
2.my manager account  already linked to the customer  account to be accessed
3.My  OAuth2  was applied for by the email address of my manager account

Google Ads API Forum Advisor Prod

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Dec 29, 2020, 3:52:10 AM12/29/20
to huqif...@gmail.com, adwor...@googlegroups.com
Hi,

The USER_PERMISSION_DENIED error occurs when there is no link between the manager account authenticated in the request and the client account specified in the headers.

The common causes of this error are:
  • The link between the manager and client account was removed.
  • Your OAuth credentials are for a user who does not have access to the client customer ID specified or any of its manager accounts.

However, since you've mentioned that you have the right access to the account, then this error should not be encountered. With this, to further investigate why the issue is occurring, then please provide the details below via Reply privately to author option:
  • Customer ID
  • complete SOAP request and response logs with request ID generated on your end
  • email address / user account used in generating OAuth2 credential

Regards,
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Ernie John Blanca Tacata
Google Ads API Team
 


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