Unable to get APP Campaign GCLIDs from CLICK_VIEW

[Chad Wood]

Hello,

I am not able to get any GCLIDs pertaining to APP campaigns from the CLICK_VIEW resource.

Can someone verify that this issue is on my side? Or is it on Google's side?
Can you try to query for a GCLID from an APP campaign and see if you can retrieve it?

Thanks,

See my Query:
SELECT                                                   
  customer.id,                                            
  segments.date,                                        
  ad_group.type,                                        
  click_view.gclid,                                       
  campaign.resource_name,                       
  campaign.advertising_channel_type,         
  ad_group.resource_name,                        
  click_view.ad_group_ad,                           
  metrics.clicks                                           
FROM click_view                                        
WHERE                                                      
  segments.date = '2023-05-14'                     
  AND click_view.gclid = 'some_id_goes_here'

[Chad Wood]

Can anyone at Google verify if APP clicks should be showing up in CLICK_VIEW?
It does not appear that they are.

[Tsimafei Bredau]

Hello, I'm having the same issue.

When I execute the following query

SELECT ad_group_ad.ad.name, metrics.all_conversions, metrics.clicks, segments.date FROM ad_group_ad WHERE segments.date = '2023-05-28'

I get

ad:{resource_name:"customers/***/ads/***" type:APP_AD}} metrics:{all_conversions:689 clicks:3638} segments:{date:"2023-05-28"}

However, when after that I send the following query (with the same credentials, customer id and everything)

SELECT click_view.gclid FROM click_view WHERE segments.date = '2023-05-28'

I get no results. Same when adding a specific gclid to WHERE condition in the click_view query.

I did see this part in documentation about click_view: "For non-Search campaigns, metrics.clicks represents the number of valid and invalid interactions.". But does that mean, that for non-Search campaigns there is no way to get per-click info from click_view?

[Google Ads API Forum Advisor]

Hello Chad,

Welcome to Google Ads API Support team. Thank you for reaching out to us.

Before we can provide accurate answer to your concern, would you be able to confirm where your GCLID is coming from that you expect to see in click_view resource? Are you perhaps using Mobile Apps Conversion Tracking and Remarketing (https://developers.google.com/app-conversion-tracking/api)?

Moreover, can you please share to us the complete request and response logs with request id and request header generated on your end when you uploaded the GCLID in question?

Note that these logs can be requested or provided to the developer handling the Google Ads API transactions when logging of the API requests has been enabled. You may check here (https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging) and click your client library for the specific guideline to enable it.

For REST interface requests, you can enable logging via the curl command by using the -i flag. This will cause the tool to include the HTTP response headers in the output.

Links to the highlighted words above:

• request - https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• response - https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• request id - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
• request header - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers

 

This message is in relation to case "ref:_00D1U1174p._5004Q2ltIpm:ref"

Thanks,
 

Google Ads API Team

[Google Ads API Forum Advisor]

Hello Chad,

In addition to my previous response. You may send the requested details privately via “Reply To Author” option. If that option is not available to you, send it directly to googleadsa...@google.com instead, and let us know here once it is provided.