Waiting For Basic Access 3 months!

[Joseph Mand]

Hi

My Manger Account id:

487-229-2107

Email:

mandj...@gmail.com

We're waiting for Basic Access for 3 months. 3 forms were sent.

Despite reaching out to the Google Ads support service and Google Ads Account Manager multiple times via the request form, all our inquiries remain unanswered.

Please, provide any update on this issue. We just wish to send conversions via API, nothing more. If you need any more info - please say what.

You may also contact my Google Account Manager Shauna Molloy (shauna...@google.com) to speed up the process.

Thanks

Jo Mand 

[Google Ads API Forum Advisor]

Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic API access and are waiting for the response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
 
The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 487-229-2107
• Cases ID: Requested
• Access level: Basic API access

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qU3QU:ref"

Thanks,
 

Google Ads API Team