Automated Extensions are ON by default, without consent from advertisers. AND no way to turn it off via the API?

[PPC Developer]

Hi,

We have thousands of adwords accounts which we're managing via the API. It seems that at some point Google decided to enable by default the automated sitelink extensions. In each campaign, we have hand crafted manual sitelink extensions as well. However, Google chooses not to serve our own sitelink extensions, instead choosing to serve its own dynamic sitelink extensions. 

The dynamic sitelink extensions report shows very irrelevant ad text showing up such as "Login, Contact Us, FAQ", which is NOT what we want to show as part of the ad. 

Unfortunately, there's no way to turn automated sitelink extensions via the API. Keep in mind, we have tens of thousands of campaigns, in thoudsands of accounts. Was there an announcement about this that we as developers missed? 

Why is Google changing the default settings on our perfectly fine working accounts silently, and not giving us a way to change this via the API? This is hurting us, and I would imagine many other advertisers as well. I'm trying to understand if this issue has been escalated before? And how many other marketers are suffering from the same issue?

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. Please take a look in your change history to see if it shows any sitelink changes on the day that you first noticed this. Unless you see an explicit change made through the API, I would recommend reaching out to the Google Ads Product Team here as they will be more equipped to assist you.

Regards,
Mitchell
Google Ads API Team

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