No response for basic developer access

[Emilio Noriega]

 I have applied for the basic developer token under this MCC:
890-273-4852

It has been more than a week and I havent heard back, I also tried to contact the compliance team with no success.

I do not have a Case ID (even when I fill out the form), my contact email is correct and I also did not recieve a notificacion email.

I need to have access because I´m missing deadlines for clients integrations, please help me. 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 890-273-4852.
• Case ID: The user is saying that they don't have a case ID.

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPESL:ref" (ADR-00231766)

Thanks,
 

Google Ads API Team

[Logins McGee]

I have applied for the basic developer token under this MCC:

807-536-8296

It has been more than a week and I haven't heard back. I also tried to contact the compliance team with no success. I do not have a Case ID as one is not provided. My contact email is correct and I also did not receive a notification email.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 807-536-8296
• Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPG5E:ref" (ADR-00231894)

Thanks,
 

Google Ads API Team

[Emilio Noriega]

I still havent heard anything from the compliance team, Im missing important deadlines because of this issue. I need someone to solve this issue, the MCC id is 

• Google Ads Manager Account (MCC) ID: 890-273-4852.
• Case ID: The user is saying that they don't have a case ID.

[Emilio Noriega]

Im following up because I do not have a response