Supermetrics Google Sheets Internal API Error

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Charles River

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Feb 15, 2022, 9:08:15 AM2/15/22

to Google Ads API and AdWords API Forum

Hello,

We have Supermetrics linked to our Google Sheets, but are currently receiving an issue when trying to pull data from Google AdWords. Below please find the error message received:

Account fetch error: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro]

This message is appearing within the select accounts section of the Supermetrics extension. I have logged out of the account twice and tried to create a new query with no success.

Can assistance be provided on the error ?

Thanks!

Google Ads API Forum Advisor

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Feb 15, 2022, 10:43:59 PM2/15/22

to charle...@gmail.com, adwor...@googlegroups.com

Hi Charles,

Thank you for raising this concern to Google Ads API Team.

To investigate this error, "InternalApiError.UNEXPECTED_INTERNAL_API_ERROR", could you please provide us with the complete request and response logs with request ID and request header generated on your end.

You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com alias instead.

However, if you haven't enabled the logging of the API transactions for the client library that you are using, then please refer to this link for the guide.

Best regards,

Jinky
Google Ads API Team