Missing PolicyFindingError details in BatchJobResult

[Vincent Falduto]

Hi, 

I have an issue with BatchJob from V8/V9 Google Ads API. 

When I read / serialize error from Ads. I don't have consistent result between Mutate and Batch operation.

The batch operation missing the policyFindingDetails part. See below 

Mutate call 

{
"errorCode": {
"policyFindingError": "POLICY_FINDING"
},
"message": "The resource has been disapproved since the policy summary includes policy topics of type PROHIBITED.",
"location": {
"fieldPathElements": [
{
"fieldName": "mutate_operations",
"index": 1575
},
{
"fieldName": "ad_group_ad_operation"
},
{
"fieldName": "create"
},
{
"fieldName": "ad"
}
]
}
}

Batch call 
{
"errorCode": {
"policyFindingError": "POLICY_FINDING"
},
"message": "The resource has been disapproved since the policy summary includes policy topics of type PROHIBITED.",
"location": {
"fieldPathElements": [
{
"fieldName": "mutate_operations",
"index": 0
},
{
"fieldName": "ad_group_ad_operation"
},
{
"fieldName": "create"
},
{
"fieldName": "ad"
}
]
},
"details": {
"policyFindingDetails": {
"policyTopicEntries": [
{
"topic": "SYMBOLS",
"type": "PROHIBITED",
"evidences": [
{
"textList": {
"texts": [
"("
]
}
}
]
}
]
}
}
}

[Google Ads API Forum Advisor]

Hi Vincent,

Thanks for reaching out. Can you please provide us with the complete request and response for each call so we can have a closer look?

Thanks,
Matt
Google Ads API Team


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Matt Google Ads API Team

ref:_00D1U1174p._5004Q2RvX87:ref

[Vincent Falduto]

You can found an exemple in the attachment. 

[Google Ads API Forum Advisor]

Hi Vincent,

I can see you sent us the PHP code that you are using. However, if you can provide us with the request and response logs, including the request ID, this will be more helpful to our investigation. You can find more information about logging with the PHP client library here.

Regards,