Getting an Error: [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:'<null>']

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Alok Sharma

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Aug 8, 2019, 8:59:27 AM8/8/19
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Hi,

I am trying to create customer list in my Adwords account from CRM but while authorizing my adwords account Google give me an error: [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:'<null>'].

After going through this group what I get is this error comes only when your account has no spend in last 15 months or inactive account or cancelled account. 

But in my case my account is active and currently, ad is being served from this account but I am stil getting error.

My Customer Id is: 964-152-4096

Do let me know if any other information is required in order to solve this.

Thanks
Alok Sharma 

Google Ads API Forum Advisor Prod

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Aug 8, 2019, 3:10:33 PM8/8/19
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Hello Alok,

Could you please share the complete error log(request and response) using reply privately to the author options to help further?

Regards,
Sai Teja, Google Ads API Team

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Alok Sharma

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Aug 12, 2019, 11:59:44 AM8/12/19
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