UNEXPECTED_INTERNAL_API_ERROR

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Alexey Seredin

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Mar 6, 2019, 10:59:40 AM3/6/19
to AdWords API and Google Ads API Forum
Hello!

Please, can you help me with UNEXPECTED_INTERNAL_API_ERROR. Here is the response.

HTTP/1.1 500 Internal Server Error

Content-Type: text/xml; charset=UTF-8
Date: Wed, 06 Mar 2019 15:44:44 GMT
Expires: Wed, 06 Mar 2019 15:44:44 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Server: GSE
Alt-Svc: quic=":443"; ma=2592000; v="44,43,39"
Accept-Ranges: none
Vary: Accept-Encoding
Connection: close

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<soap:Fault>
<faultcode>soap:Server</faultcode>
<faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro</faultstring>
<detail><ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201806">
<message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro</message>
<ApplicationException.Type>ApiException</ApplicationException.Type>
<errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="InternalApiError">
<fieldPath></fieldPath>
<trigger></trigger>
<errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>
<ApiError.Type>InternalApiError</ApiError.Type>
<reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
</errors>
</ApiExceptionFault>
</detail>
</soap:Fault>
</soap:Body>
</soap:Envelope>

googleadsapi...@google.com

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Mar 6, 2019, 4:31:07 PM3/6/19
to AdWords API and Google Ads API Forum
Hello Alexey, 

The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can you retry the API request again and see if you're noticing this issue? If the request is failing, could you please share the API SOAP logs which includes the requestId, complete request and response so that I can take a look? Please check the README section of the respective client library for guidance on how to enable logging. You can reply back via Reply privately to author option.

Thanks,
Bharani, AdWords API Team

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