customer not enabled error

[INI GlobalOps]

Hi, we when generating reports by iterating over a list of customers, sometimes we get an error when a customer is not enabled which stops the process.

What is the best way or endpoint to check for that?

So we can implement code like this

if customer.is_enabled == False then skip

Thank you!

[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out. The best way to handle this scenario is to enable partial failure. Setting partialFailure to true will allow you to handle failed operations separately at the end without abruptly ending your request. 

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

ref:_00D1U1174p._5004Q2PJJ2i:ref

[INI GlobalOps]

Thanks Matt - follow up question - the docs you linked state that partial_failure method isn't available for get requests -

Is there something we can use for get requests?

That's all we are doing is get requests - getting a daily list of accounts, then their ad performance reports like this:

def get_batch_list(customer_id, query):

message = "getting batch list for " + str(customer_id)

logger(message)

response = ga_service.search_stream(request = None,

customer_id = str(customer_id),

query = query)

batch_list = []

try:

for batch in response:

message = str(len(batch.results)) + " items found"

logger(message)

batch_list.append(batch.results)

return batch_list

except google.ads.google_ads.errors.GoogleAdsException as ex:

logger('Request with ID "%s" failed with status "%s" and includes the '

'following errors:' % (ex.request_id, ex.error.code().name))

for error in ex.failure.errors:

logger('\tError with message "%s".' % error.message)

if error.location:

for field_path_element in error.location.field_path_elements:

logger('\t\tOn field: %s' % field_path_element.field_name)

sys.exit(1)

Thanks!

[Google Ads API Forum Advisor]

Hello,

The parital_failure field is only available for mutate methods. In general, it's recommended that get requests are not used in a production environment, as there is a 1,000 request limit for all access types. You can read more on inspecting objects here. The GoogleAdsService Search and SearchStream methods are recommended for retrieving data instead.